Zillertalerhof

Comentarios destacados

• markhC2008RE

  11 febrero 2020
  Hof Bar

  Great cocktail bar in this hotel! A very pleasant environment and Anna makes the best cocktails and serves them with a smile. If youve not been you should go - a mega improvement in the usual apres ski dross!

  

• milesdUK95

  17 febrero 2020
  Perfect Stay

  This hotel exceeded all of our expectations. The dinner and the spa were particularly impressive. The hotel has a modern feel whilst retaining a traditional charm. On top of this, the staff were extremely friendly and welcoming. Johannes, our waiter for the majority of the stay was attentive and very friendly which bought our mood up even after a long day on the slopes. My only recommendation would be for better drying facilities in the bedroom for ski jackets etc.

  

• jenbeth8794

  22 febrero 2020
  Great place poor management

  I have been to many places in Austria and even to other hotels in Mayrhofen however this looked like a real treat for a lovely half term ski holiday. Food is very good and Ana is excellent on the bar with cocktails. The staff are friendly and helpful. We had a few unfortunate problems in that other guests were climbing over our balcony and smoking cannabis making our room smell terrible, one of the wardrobes smelled of the last guests sweat and so we only used one side. We complained to the manager as people on our balcony were smoking cannabis however he claimed not to be able to tell the difference between this and cigarette smoke! He asked that they were quiet as they were disturbing others but apparently believed their story that they fell off their balcony onto ours and did not challenge this or the cannabis at all despite the fact they were standing on the joining section of the two balconies. We had to be out of the room by 10am on the day of departure and returned to the hotel to wait for the transfer at 2pm (transfer at 3) after a walk into the town centre. The complimentary cakes were available so we had a cake as we waited only to be told after eating them that as it was day of departure they were no longer included and we had to pay! Some hotels have management teams that uphold the best standards. We paid over £4000 for the week for 2 of us and were charged for a piece of cake as we left. If you dont come into contact with the manager here your stay will be great. Advice would be not to complain as you will be unsuccessful, and not to eat the non-complimentary cake on departure as you will be charged but not told about this in advance. On the plus side the massages were excellent. Having read other responses from the management the attitude is clear to see so any response Im sure will be in keeping with our experiences this week. Wont be returning here - shame really as very minor issues could have been avoided. Inexperience in management for guests is too obvious to hide.

  

• ChuckS728

  24 marzo 2020
  Wonderful Ski Hotel and Spa

  Great Spa facilities with multiple saunas, steam baths and indoor/ outdoor swimming pool,excellent restaurant, well sized rooms, convenient location. Ideal for a ski trip to Mayrhofen and Hinterlux Glacier.

  

• luomweupe

  29 junio 2020
  A nice place but somewhat disappointing

  What a pleasure to arrive in this place surrounded by incredible firs ! Unfortunately, the expected standard for a 4-star hotel were not there for the restaurant. The food were ok but we were imposed half-board instead of A la carte and we were also imposed and placed in a section less design although there were many available tables in the nicer section... Breakfast was also very poor... We wont recommend this hotel for people expecting a 4-star level.