Zhejiang Narada Grand Hotel Hangzhou

Comentarios destacados

• Gordon_Gekko10

  14 agosto 2010
  Hotel para business travelers, bajo nivel de sorpresas y buen servicio.

  Si luego de un caluroso y agotador día de trabajo en china buscais un hotel para relajaros, aqui lo teneis. Buen hotel 5 estrellas para viajeros. Tiene todo lo que tiene que tener para el "apres office". Buen gimnasio, buena piscina y buen bar. En general todos los taxistas lo conocen. La gente del front-desk tiene un buen nivel de inglés, lo cual en china, en viaje de negocios, es de agradecer. En general, te solucionan todas las necesidades. Dentro del hotel se puede cambiar dinero, en una sucursal del bank of china. Debe ser el único hotel en china que tiene un buen shampoo. Muy recomendable la variedad del desayuno. Tiene quesos internacionales. espero que os sirva!

  

• apollo1169

  04 mayo 2013
  Muy buena ubicación y servicio !!!

  Me hospedé durante tres dias, Las habitaciones confortables, amplias, limpias y con buen y rápido servicio de internet gratis en todo el hotel. Los desayunos muy variados con frutas y alimentos frescos y de calidad. Este es un punto importante a tener en cuenta cuando se elige un hotel, ya que si en el area de desayuno se siente el aroma a comida muy fuerte o a pescado, (alimento principal en China) es porque los comestibles ya están pasados o son los que quedaron de la noche anterior. La ubicación es muy buena y relativamente cerca de los principales puntos de interés y negocios. En China la mayoría de los hoteles son muy grandes y la oferta es muy variada. Este hotel supera, a mi entender, la media general y se ubica entre los mejores por su buena relación calidad/precio.

  

• Canada39

  29 mayo 2018
  Great Hotel, by West Lake

  Really enjoyed this hotel. Room was amazing, I had a suite. Two bathrooms, huge sitting room. View over the lake was truly beautiful. This is really a resort, something to do with family or friends. Nice bed with good wifi. No problems, would stay anytime I go to this area again.

  

• vuollto

  16 septiembre 2018
  A very good hotel

  The rooms are nice and clean and the bed is comfy. The toilet and shower could be updated. The breakfast is very large, but still somehow I found very little to eat. The Chinese restaurant on the 3rd floor was just average. All in all I still think this is one the best hotels in the area.

  

• NAsokan

  15 noviembre 2019
  Large rooms, good food, but unhelpful/unfriendly front desk staff

  After two long flights, I was happy to see that this hotel has a spa. Turns out that the spa cannot accept non-local credit cards. They called up to the reception to see if they can charge to the room. The reception said no because my room was paid for by my host. They suggested that I go upstairs and withdraw some money at the ATM. Upstairs, it turns out that there is no ATM. I go up to the reception and ask them if they can take my credit card for incidentals and let me charge to the room. The woman at the counter makes a face and hands me over to a man. The man calls the spa, talks to someone at the back office, and tells me I can come back up to the reception after the massage and pay with my credit card. Knowing that the spa staff will not understand if I tell them this in English, I ask him to call the spa and explain. He makes a call assures me that everything is fine. I go downstairs and the spa staff say they have not heard anything. I ask them to call the reception. They call and say, "no". At this point, I got fed up even more stressed than before, and left. I've traveled around the world and stayed in more hotels than I can remember. This is by far the worst front desk experience. Front desk people at 5-star hotels proactively find solutions to the customer's problem. Here, they not only are unhelpful, making me run around wasting time, but go far enough to make me feel unwelcome. The only reason I don't give a 1-star is that the room is very nice and spacious and the dinner was good (not outstanding, but good)