Zen

Comentarios destacados

• Gabiota2010

  03 junio 2010
  Normal, con no muy buena ubicacion

  El hotel es uno mas del promedio, nada guau. Nosotros pedimos no fumadores y cuando llegamos, la habitacion tenia un olor a cigarillo que no se podia respirar, avisamos a recepcion y enseguida subieron y limpiaron todo, por suerte el olor cambio un poco. La habitacion da a la calle y Hanoi es una ciudad extremadamente ruidosa, por lo cual a las 5/6 am. te despertas por el lio de la calle y el ruido de las bocinas. El desayuno deja bastante que desear y los que atienden en la cocina no hablan NADA de ingles, por lo que es bastante dificil comunicarse. La gente de la recepcion es increiblemente amable, hablan bien el ingles, te asesoran en todo lo que preguntes y siempre estan con una sonrisa. La verdad es que no hay nada que decir de ellos. El hotel esta ubicado mas o menos a 15 cuadras (o quizas un poco menos) del Lago, que es donde se concentran todos los restaurantes, los barcitos y la mayoria de los hoteles. La noche esta alrededor "del Lago". Podes ir caminando, pero la verdad es que a la noche tarde, da un poco de miedo, hacer tantas cuadras caminando, ya que las cuadras no son muy iluminadas. Esta medio lejos de todo, se puede ir caminando a donde quieras, ya que Hanoi no es gigante, pero seria mejor estar cerca del Lago.

  

• Dirk-80

  05 enero 2011
  Oke hotel, but not yet finished

  We stayed in this hotel, for three days. It was a good room with fine beds. But the hotel was not yet finished at all, they were constructing lots of things, like the breakfast room and also in the corridors. It looked a little bit a mess through the whole hotel. The breakfast that we had, was not very good too. We got cold noodle soup, twice and also they put on the menu fresh orange juice, but it was definitely some watery orange juice from a pack. The hotel has a good location.

  

• restlessfeet87

  10 febrero 2011
  Excellent staff, location and beds.

  we stayed a total of 8 nights here and it was perfect for us. the rooms were massive and air conned and for the time of year we went were very welcome! I travelled with my sister and we had separate rooms, each with two double beds with a wet room en-suite. The staff were the friendliest I have came across, they were extremely helpful and polite. The hotel did not have a restaurant but the staff would order a take-away to be delivered. It was very informal and friendly, more like staying with friends that an impersonal hotel. The location was perfect as you never seemed to be too far away from anywhere. Within walking distance of many things including the giant market. Overall I would really recommend this hotel for Hanoi. It was excellent value for money, comfortable with staff that we actually missed afterwards.

  

• Truthinlove

  25 agosto 2012
  The most Hanoi-ing hotel in Vietnam!

  We feel that this hotel should be avoided. We were disappointed by the overall presentation of the hotel, which showed sloppy workmanship and poor maintenance. During our four night stay we experienced immature staff, with a lack of local knowledge who were unable to answer questions and were often found playing computer games and watching tv. This made service slow. Our room was large, however the carpet was stained, the shower was cold, it often smelt of stale smoke, the bedding did not fit the size of bed and the tv did not work. We felt the breakfasts and environment in which it was served was unsatisfactory. The room was smelly, unclean and dark. There was little choice in food and what was presented was unappealing. The location was far from the city centre and a 30 minute walk from turtle lake. We are sad to say that we would not recommend this hotel to anyone and will not be returning.

  

• Quoc Le D

  15 agosto 2013
  bad smell and dirty

  We first booked two nights at this hotel on our business trip in Ha Noi, However, we decided to move too another hotel after one night. This hotel looked just perfect with its website pictures but it is incredibly bad in reality. The room is dirty and terrible smell that made us headache. Do not trust their website pics, which is completely untrue.