Zamek Kliczków

Comentarios destacados

• majosegp

  30 agosto 2015
  Un servicio pésimo y un hotel descuidado

  Estuvimos en este hotel una noche, habíamos visto unas fotos preciosas e íbamos muy ilusionados, la persona de la recepción de hotel muy antipática, no presta el servicio que uno espera en un hotel de esta categoría, el restaurante de carta estaba cerrado y sólo había el buffet del hotel que cerraba en media hora, y no nos daba tiempo, no tenía servicio de habitaciones. Eran dos habitaciones y muy alejadas entre sí. Una de las habitaciones era para minusválidos y al ducharnos se inundaba todo, considero que habiendo habitaciones libres, este tipo de habitaciones deben dejarse libres. No había minibar (el mueble estaba vacío). Fuimos a la piscina y no había ni toallas, ni taquillas para dejar tus cosas. El pasillo estaba lleno de golpes no reparados y grietas. Intentamos tomar una cerveza a las 23h o 23.30 en el bar y fue imposible porque no había camarero, solo una coca cola de maquina. Por último y lo que es más importante, cuando fuimos a dar una vuelta por el interior del castillo comprobamos que todas las salidas de emergencia estaban CERRADAS CON LLAVE!!!! No volveré jamás a este hotel y les diré a la agencia que lo quiten del recorrido.

  

• OrlandoSteveinFLA

  29 junio 2020
  Beautiful castle, poor servce

  This place is amazingly beautiful but the air smelled like burning trash most of the time here. I spent three days and thought while on business it would be good to check out for a future family trip. Much to do for the family but if you are a single business traveler and just want to grab some dinner (theres nothing else for miles!) its not the place for you. There were several events going on during my stay and I was an unnoticed sideshow. Sat down and even asked for help and waited for a half hour before I said enough. Cant even get a meal at the restaurant! Leaving here feeling slighted and ready to get home. Also, for as nice as this is, the rooms are quite lacking, small and the shower leaks to the floor. The rooms are an afterthought, just like me, the single business traveler.

  

• fiona_inberlin

  13 septiembre 2020
  Relaxing fairy-tale escape

  We were happy to discover this extraordinary place! Exquisitely restored castle, expansive grounds, easy-going friendly staff (that allowed us to check in early since the room was ready). They were very accommodating of all of our needs and it was a great place to travel as a family. The playground is excellent, high quality, with views of the castle. We were very impressed with our room - it felt as though we were upgraded. It was a very interesting place to be as there is lots to explore and discover, trails, biking, there was a horse tournament happening on the grounds, the swimming pool is also excellent (28 degrees). Everytime we were in the pool, there was no-one else there despite the hotel feeling quite full due to the horse tournament. We had a half board stay and were pleasantly surprised by the quality of the food (not superb, but very good). Everything was affordable for us (rentals, massage). Our room was quiet and seemingly completely sound proof with stone walls. Critique points are that there should be more enforcement of mask wearing and covid regulations at mealtimes (hotel guests were often wandering around the breakfast buffet without masks or forgetting to put on the plastic gloves provided). No-one reminded them. Given the situation, this is too lax. Once the hotel got full on the weekend, we felt a bit uncomfortable. They should also air the dining rooms periodically, we never saw a single window open. Lounge chairs in the pool area looked like they really needed to be cleaned. Otherwise the cleanliness throughout the hotel was fine. The one hour full body massage did not include the face, hands, feet or head. All in all, this was an excellent deal at a really inspiring location. We would highly recommend it!

  

• t0mki2

  04 octubre 2020
  Guided tour in Kliczkow Castle

  Perfect place to spend few hours. My recommendation is to walk around the Castle by your own. 1 hour of guided tour inside this property you must take. If you want to feel a bit like an aristocrat- book a night.

  

• Geelonka

  13 octubre 2020
  nice place

  We stayed 2 nights at Zamek Kliczkow. The castle is beautiful however there is work still to be done inside re. furniture, décor and equipment. We loved the location among the Bory Dolnoslaskie forest. The cleanness is spot on. Staff (except reception staff) is super friendly. Reception staff need some retraining. Also booking method is a bit outdated. The pool is big enough and got a picturesque view on the park outside. There is sauna only, no steaming room. It would be useful if kids got limited time on the pool like it is in other hotels. We loved the treatments in SPA. The staff working there was very professional and friendly. Food is gorgeous! No complaints.