Wyndham Grand Shenzhen

Comentarios destacados

• RaulD561

  30 enero 2016
  Habitación y desayuno espectacular

  En rasgos generales este hotel es espectacular. La habitación muy amplia con todas las facilidades propias de un hotel 5 estrellas. Encontramos especialmente interesante la bañera en la habitación con vistas increíbles a la ciudad. El desayuno está realmente conseguido: variedad y calidad. Repetiríamos, sin duda.

  

• William S

  06 enero 2019
  Felicitaciones

  Hasán SÚPER amable y atento a todas nuestras peticiones E inquietudes, si visitan el Hotel pregunten por el El desayuno muy bueno tambien Ubicado cerca de centros Comerciales y restaurantes Las habitaciones muy limpias y con una vista espectacular

  

• Alex_DB_68

  18 enero 2020
  My new go to hotel for business in Guangdong.

  My first stay here for business whilst in Shenzhen. Very comfortable rooms and great views over the city. Attentive and accommodating staff. Good location withing a cheap taxi ride of most places. Will always stay here moving forward whilst in the area on biz

  

• Roam20083580233

  11 febrero 2020
  Nice and clean rooms and worst wifi ever

  I stayed at the Wyndham for 3 nights and the rooms are really nice (clean, big, high ceiling, nice bathtub, comfy bed), but wifi didn't work at all. The concierge said it is because of China Internet restrictions, but my cell phone data (HK/China SIM card) was working well while the wifi was really slow (slower than in the '90s). As I need a good wifi connection for work and private stuff I will not go there anymore.

  

• Patman08

  13 mayo 2020
  They came into the room without permission and threw /stole away personal items!!!

  A very bad experience after our stay. After housekeeping thrown out/or taken away our toiletries. -Issue no1) Entering room without permission when DND was activated and neither was the housekeeping light activated. So entering the room without permission is a violation of the guests personal space & personal security. -Issue no2) Housekeeping taking/throwing away personal items which was clearly left on the vanity and not in the waste bin. Even if we asked for housekeeping to clean there should be no way that they can decide on what items to take away, at the most they should only empty the waste bins and put other items nearly aside. How can they determine what is waste, so hence we cannot exclude the fact that items may have been taken for personal benefit/use. The next day the staff at the front desk Savana Chu was not helpful in anyway about our loss and insisted she would not pass on the GM details or complaints department for me to file a complaint. She also gave us a fake telephone number to call! So I hope the GM can see this post & get back to me for a more professional & sincere apology/compensation of some sort. As this not only violated the number one rule of hospitality which is guest security as this can also be deemed as a criminal act by some. I hope the reaction from the Wyndham hotel group will be more favourable when they read this post than what was shown by the front desk staff on handling this situation.