Wyndham Garden Dusseldorf Mettmann

Comentarios destacados

• 339Mafer

  07 mayo 2012
  Bueno

  Personal muy amable... Lo recomiendo para estancias cortas.

  

• rauldevilla

  18 noviembre 2015
  Jamás volveré

  Horrible el servicio, parece que quisieran que te marcharas lo mas pronto posible. La conexión a internet es una vergüenza. El desayucon es muy malo. Esta ha sido la peor experiencia que he tenido en un hotel en mi vida. No lo recomiendo ni para negocios ni para placer, ni siquiera para viaje de backpacker porque su precio es muy alto.

  

• CCC46

  23 junio 2016
  Buen hotel para negocios

  Estuve por trabajo en este hotel por su cercania a Dusseldorf, como 20km. Bien comunicado. Cuartos sencillos, pequeños. Camas twin. Muy buen buffete de desayuno y un gran parqueo incluido. Gran ventaja. No tiene caja de seguridad en la habitacion. Hay que dejarlos en una caja en recepcion. No es un hotel para ir en plan romantico definitivamente pero muy bueno por trabajo. Buena atencion del personal en forma general.

  

• lucasa782

  11 octubre 2018
  Buen Hotel - Útil solamente con vehículo

  El hotel está bien en líneas generales. El servicio no es el mejor, pocos hablan inglés y tienen detalles como cobrar por la plancha que la verdad no está nada bueno. Para ser un hotel de negocios, el internet es bastante malo. El desayuno estaba muy bien y la opción de la cena buffet muy completa y a muy buen precio. Ojo ver tema horario. Pero el verdadero tema con este hotel es la ubicación. Si bien se encuentra a 20km de Düsseldorf, la única manera de llegar a la ciudad de manera económica es por 1 línea de bus 738 que pasa cada hora y con un rango limitado de horario, hasta las 23 el último bus. El viaje unos 45 minutos con suerte!! La alternativa son los taxis, pero no bajan de 50. Si están pensando en quedarse para ir diariamente a la ciudad de Düsseldorf, no lo recomiendo. Van a perder mucho tiempo viajando. Si cuentan con vehículo propio, sí puede ser una opción barata y útil, ya que está muy cerca de la autopista nº3 que se conecta con las principales rutas del país.

  

• DINERMIGHT

  24 febrero 2020
  A fine example of why you can't trust a star rating

  It's hard to imagine how a hotel chain can get so many things wrong at a corporate and local level. If this was a hotel offering competitive room rates it would be adequate and for a one night stopover its relatively harmless, but for anyone expecting it to live up to its 4 stars it will fail on so many levels. Let's start, unusually, with its structural integrity. On the upper floor the windows are recessed into the roof line. I'm blaming this for creating a sort of acoustic tunnel because despite double glazing you can hear everything that goes on outside and there is plenty going on. On one side it is opposite the police station, on another a main road and another, overlookig the entrance, you get late arrivals/early leavers and everyone having a smoke. So, for the best opportunity for quiet go for a room that faces the rear overlooking the rear car park and housing estate. However, internal noise may still be an issue if you have a noisy neighbour. I don't know what the walls are made of but on one occasion the guest in the next bedroom collided against the wall and my head, against the headboard, was shoved physically forward. Receptions are an interesting place and the staff attitude can vary based on their confidence in their own hotel. In high end establishments (or those that think they are) the reception staff can emit an air of detached authority because it is backed up by flawless efficiency whilst at the other extreme the warm and friendly welcome of a private hotels owner can smooth over any little cracks in the service. The Wyndham reception managed to emit an air of detachment without any efficiency whatsoever. The restaurant and bar is a particular focal point of failure. From bar staff who don't know what a Vodka is, to decanting soft drinks from large plastic bottles that have sat half empty all day. If you want to eat there are three options. Bar snacks, buffet or Al La Carte. Sounds impressive, but all are available in the same room, just at different tables and heaven forbid if you sit at one with a tablecloth and one of your party wants something from the bar menu. Its the same room guys. The menu for each dining option is limited and what turns up can only be described as 'passable'. Best of all, get the wrong table and in one ear you have the ambient cover Pop from the bar and in the other the ambient Jazz from the restaurant because, once again, it's the same room. That's if it's open at all, some evenings and after certain times only the bar food is available and it's made pretty clear you are causing an issue by ordering anything. Housekeeping certainly make up the bed and I think clean the room, but items left by the previous occupant shouldn't still be there. There are shining lights, a few members of staff are trying. The lovely security guard who was keen to show us around the Gym even though it was closed (for reference: it's not worth the effort) and one of the reception staff who was able to smile. One of the waiters appeared to be on his first shift and was admirably human. You can't help feeling they are all going to be dragged down but the all encompassing ambivalence though. If you get a deal and its for one or two nights on the way to somewhere nicer it'll do, but a quality hotel this isn't. Don't be dazzled by the stars.