Woodspring Suites Charlotte Shelby

Comentarios destacados

• V7961YFrobertr

  03 abril 2020
  At all cost

  I highly recommend that you stay away. The updated rooms look like an old run down dorm room. The smell of marijuana hits you from the front lobby, the parking lot is often littered with drug deals, drug use, or publicly intoxicated individuals. You wont sleep because of the all night slamming doors or stomping above your head. You will definitely get what you pay for if you choose to stay here.

  

• ThomasinaS4

  06 septiembre 2020
  Worst room ever

  I was in town for a funeral stayed at this hotel I also had a kitchenette that had no dishes no dishes, no pots, they didnt even leave a washcloth in the bathroom had to bathe with a big towel, I didnt find out until I come back from visiting with the family the bed was lumpy They had three pillows on the bed they were so flat that they couldnt even make one pillow they shouldve gave those rooms away for free. Didnt have a dresser the sheets have pink nail polish on them, the price of the room is $70 the bed look like a prisoner is bed I would never stay there again and I recommend that you dont either

  

• C2273MHgracek

  01 noviembre 2020
  DO NOT STAY HERE!

  My boyfriend and I are completely dumbfounded on how this hotel had the audacity to post lovely pictures of rooms that were obviously not the real ones from the actual hotel. Do not be fooled by the pictures that the hotel has posted for the hotel is actually unsanitary and unsafe. First off, we are literally in the middle of a pandemic and none of the hotel staff had any masks on, I found it completely unsettling knowing that I have an autoimmune disorder that could kill me if I were to catch covid. Second of all, the room that we were staying in was supposed to be a non-smoking room but it smelt like someone just took a smoke break in our room. Third, we had paid for a room with a king-sized bed, but the bed was not bigger than a twin bed and a half. Fourth of all, when we first got to the hotel we noticed multiple broken windows due to what looked like bullet holes, but we were not positive, but it just made us feel even more unsafe. We booked that hotel to celebrate our four year anniversary and it was entirely ruined by our experience, we were there no longer than 20 minutes and decided to leave. Over the moon disappointed right now.

  

• Loudar85

  15 enero 2021
  DO NOT GO!!

  The pictures are gorgeous and you will be blown away when what you walk into is a stank, rank, dirty, disorderly hotel. The entire place smelled horrible, everything looked unsanitary, no one wore a mask meanwhile were in the middle of a pandemic. The pictures in no way relate to the actual condition of the hotel. Do not go, you will regret it. There was partying next door and what sounded like pressure washing directly outside my door at 11pm. Save your money people

  

• 385drakes

  06 marzo 2021
  No Brand Whole in the wall with Fresh paint?

  I have been in Hospitality Management for a little over 10 years with IHG Candlewood Suites, I can say, that even with brand new hotels, you cannot get everything perfect; but there is a standard of quality that must be upheld. The standards of this seemingly no-brand hotel are very poor. The first tip, never judge a book by its cover. This hotel looks very nice. From reading other reviews, my room was actually quite decent. There were no strange smells and it was fairly clean. There was, however, hair all over and in the bathroom; inside the tub, shower walls, toilet, and sink. Im not sure when the last time the floor inside my room had been mopped, there was a thick, sticky residue all over the floor and on the nightstand next to the bed. Thankfully, I had enough disinfectant wipes to clean all the counters, tables, and all over the bathroom and kitchen area. The kitchen, for an extended stay, was very nice. I see a lot of reviews complaining about no kitchen amenities, which is actually fairly normal, luckily enough I bring my own cooking supplies. You do get a full fridge; mine was pretty clean and had no odor, a large sink, and two glass-top stove eyes. I can deal with an unclean area, because I always bring my own cleaning supplies wherever I go, especially during this pandemic, you shouldn't trust any area if you didn't clean it yourself. My greatest issue with this place, so far; it is only my first night here, is the noise. I am on the ground floor, and it sounds like the room right above me, has a horse keeping up a residence. From 12pm-10:14 pm, while I'm writing this review, has sounded like it has been trotting all over the place and doing its own renovations. I called twice and was told that it would be handled. It's been an hour and nothing. Mind you, the office is closed and you are given a number to call, I do not believe the guest service clerk is not on property, otherwise, the situation would be dealt with. There is also no hotel security. I will be getting with someone in the morning for a formal complaint and to make sure my room is moved asap.