Woodcliff Hotel & Spa

Comentarios destacados

• 4PeterV

  12 octubre 2020
  Comfortable and well managed

  We visited during Covid. Still, many services were open. The room and bed were comfortable. The fitness center was closed but there are well maintained and interesting hiking trails near the hotel. Breakfast in the cafe required a long wait but was tasty.

  

• maryjov963

  07 diciembre 2020
  Nice overnight getaway close to home

  The overnight getaway was great! The room was very clean and comfortable and the spa treatments were a relaxing end to a busy week. Horizons lounge had top notch food in a romantic environment. I'm looking forward to going back there soon.

  

• Tracyleighklein

  02 enero 2021
  Restful stay

  Very pleased with my visit was peaceful and quiet, bed was very comfortable, gorgeous views, and staff were very polite and accommodating. I needed a place to recover from surgery and this place was a great choice. It is centrally located to restaurants shopping and so much more. Will definitely come back again

  

• BillK455

  13 enero 2021
  spent nice Christmas

  Was looking for a nice getaway for Christmas for me and my girl which is hard nowadays. Got a good price online for a 2 night stay and decided to take advantage. With Covid, they closed 2 floors to help maintain social distance and you had to make reservations to use the pool/hot tub area. The gym was closed but didn't care about that. The pool was nice and with there only being a few people at the hotel, I got to use the pool and hot tub a lot. The room was comfy and had a fridge to keep drinks and snacks . Had a nice view down the hill, had a comfy bed, a nice shower and a TV with a good selection of channels. The desk clerks did a great job and were very friendly and helpful the whole weekend. The lobby was very festive with the Christmas decor. They did take out dinners to make up for dining room being closed. Though the meal was more than the room, it was very good consisting of juicy beef, salad, locally made bread with garlic butter, brussel sprouts, scalloped potatoes, chocolate cake and mac and cheese. When we got our food, no one was in the overlook of the outside pool and they let us in in the room with the chandelier in it which was very good. The chef came out to see how everything was which was appreciate. My girlfriend ended our stay with a deep tissue massage she just went on about being one of the best she ever had and made her very relaxed. It the past, the desk clerk told me the place was always filled so I felt a bit bad for them but it was great to seem to have the place to ourselves. It made for a very relaxing and pleasant stay. Got a gift certificate for get a free night stay and looking forward to going back

  

• ericajH6542IJ

  03 marzo 2021
  It was nice but I won't be back

  Everything was good up until the morning when my boyfriend and I went to get breakfast from the Craftsman Cafe. The waitstaff Peter must have woken up on the wrong side of the bed because he was a bit short with us and rude to say the least. I'd ordered a Cinnamon bun and asked for it to be warmed up. He warmed it once and we asked to have it warmed again because it wasn't warmed to our liking. At this point, he slammed the microwave door. Then, I asked for home fries and apparently there are two styles (breakfast and bravas). I did not know this nor was it offered to me so what I received was the regular breakfast style home fries. I brought it back up to the counter letting him know that I had expected the aioli sauce and spicy ketchup. His reply was "Oh you wanted the bravas style, you didn't say that" to which I replied "You didn't offer it." In my previous years of working in customer service, you never place the blame on the customer. He was not friendly at all. On the bright side: The staff in the Spa were great, very warm and welcoming. My boyfriend and I got a massage, body wrap, and pedicures, all of which were very lovely experiences. Also, dinner at Horizon's restaurant was scrumptious. They were a little busy so service was on the slower side but the food was worth the wait. Overall, I would have given our stay at the Woodcliff a 4/5 but the morning waitstaff at Craftsman Cafe really took that down a notch. It will be some time before I revisit the Woodcliff Spa and Hotel.