Win-River Resort & Casino

Comentarios destacados

• Gina B

  20 febrero 2020
  Fun, fun, fun

  Staying the night with girlfriends at win river resort/ casino & hotel with girlfriends. Staying in a 1 bedroom 2 bed room it's a beautiful room, great bathroom, has a fridge & locking safe it's awesome

  

• gabrielaf150

  07 septiembre 2020
  3-day trip

  This is an average hotel, no frills attached! Rooms are fairly sized and clean. Front desk staff was helpful friendly. But I wish someone would have informed me they have no maid service before I did my booking. That was a drag! The casino was busy and looked well taken care of. The restaurant was crowded by gamblers and served basic cafeteria food; nothing to brag about. We drove outside the property for our meals. This hotel fit our needs for a safe area to come to after day trips. I probably would stay here again.

  

• TrinityLisa

  28 septiembre 2020
  Why is their pool always so freakin freezing!!!

  100 degrees out for months on end and their pool is miserably cold. Are they not making enough money to keep it above the temperature of ice water? Obviously they are pumping freezing water into it. Why?

  

• scottnking

  29 noviembre 2020
  On its way down

  A bit smoky in the hotel area. Mildew in the shower. Fresh Cheetos residue on the comforter. Smudged finger prints on the window. Low water pressure and like warm shower water. The staff was pleasant and helpful. Hotel has good bones but seems to be giving up.

  

• danialh1989

  15 diciembre 2020
  Lies and disappointment

  I rented a room for my lady and I to stay in December 19th, 2020. They require a $250 deposit. A couple hours later some things came up requiring our immediate attention, so we would have to check out that night and check into another hotel later that evening. Befor leaving I asked the front desk about the $250 deposit, they said a pawn check out I would get my $250 almost immediately back on my card. Knowing this we decided that we would have to check out. After checking us out I stated "so the money should be on my card any minute" The front desk then replied not until 11:00 a.m. the next morning. Nevertheless upsetting my lady who knew that we had no other money to rent a room with. So I asked to cancel our check out and front desk said they couldn't reverse it. This morning December 20th, 2020. I can back to the casino to see if there is any way to get my money a couple hours early cuz my lady and I were quiet tired and didn't get good sleep being stuck in a vehicle all night. They then told me that it could take hours to get my money back and in some cases weeks. This is some of the shadiest business that I've ever had to deal with, if you can stay anywhere else even your car I'd advise it it's not worth the hassle the lies and the disrespect that they've shown me and my significant other.