Willa Port

Comentarios destacados

• fernandoporelmundo

  14 julio 2014
  Excelente relación calidad precio

  Estuve alojado en una habitación superior que tenía una amplia zona de estar separada del dormitorio con un mueble que contenía un LCD grande que giraba sobre su eje para poder verlo desde los dos sectores. También tenía un gran balcón con vista al lago. El cuarto de baño muy cómodo. El desayuno estaba muy bien por la categoría

  

• Babiskiss

  17 octubre 2019
  They hate vegetarians...

  The hotel itself is very pretty. It had some nice rooms it is clean and the setting itself is magnificent. The staff is pleasant although they seem a bit inexperienced. Food is ..... hmm. Breakfast is admittedly excellent.. dinner however is another story. The chef if he can be called that seems to actually hate vegetarians. Not just be apathetic or ignorant.. But right out hate. Also.. beware of the spa.. igf they offer you the slippers... refuse them. They are f..inf deathtraps. Feel down and almost broke my arm.

  

• swedishtravellers

  22 junio 2020
  Nice hotel

  We stayed here for one night. The hotel looks very nice and new and the room was great. The wellness and relax area was small but nice. The front desk staff could have been better. When we checked in, the girl was not smiling and gave us very little information. She said nothing about the breakfast, wi-fi or the relax areas so we knew nothing. The service there could be better.

  

• Patouke

  26 agosto 2020
  Weekend stay

  Our family of four, all adults, had a pleasant stay in Willa Port during last bank holiday weekend. Generally speaking, there wasnt many things to complain about yet there were few that prevented me from giving the resort five stars, especially considering its industry rating and reputation. Pros - great guest service, friendliness and professionalism of the team across all customer interaction points, from reception team to spa assistants to cleaning staff - location and free parking - breakfast buffet- fresh, delicious, huge variety and accommodating to different diets - all necessary measures in place post-pandemic - many options of spa and wellness treatments - complimentary access to jacuzzi, sauna and swimming pool Cons - larger rooms charged at a premium rate with a front view of the lake and large terrace with a swing could have been prepared with a greater care, the glass balcony panels looked dated and dirty - Wi-Fi on 2nd floor room was poor and kept on dropping constantly - Italian restaurant downstairs, notabene with fantastic food, hosted series of live music concerts over weekend. Italo disco is not too everyones taste, I appreciate it, but the sound system was so powerful, that after an hour or so it became really annoying to many guests staying in lake-facing rooms. My suggestion to hotel management is notifying guests about such events Overall, I would highly recommend Willa Port for a short weekend, it is beautifully located and offers a range of facilities on site and within walking distance, just needs a little of TLC.

  

• Jacek P

  08 enero 2020
  Sad decadence of a one time outstanding hotel

  It uses to be one of the best hotels in Poland, a fantastic location directly on the lakeshore in a smiling small, well-governed city of Ostróda, near the promenade with a full range of water divertissements, now, thanks to the careless management start to fall into pieces. Once booked the customer receives a mail "careful, you're probably a thief, but we'll discover your tricks and will charge you for that", then, even if you left a lot of money in your previous stays, won't receive any upgrade in a practically empty hotel. The fake Italian restaurant for almost two decades will not correct stupid errors in the menu, the bath will be full of mud in the corners, the moquette will be always and always dirtier... The swimming pool will be unguarded, and its glass wall will be so dirty that will be almost impossible to watch thru. The choice of TV channels will be very poor... But, you'll get one of the best breakfasts in four-star hotels in central Europe, you'll have a fantastic view from the balcony (if you'll get a room with!).