West Sonoma Inn & spa

Comentarios destacados

• BioTriplover

  23 marzo 2008
  perfecto para explorar sonoma

  Tras pasar unos días en San Francisco decidimos pasar un par de días en Sonoma para ver las diferentes bodegas.Encontramos este hotelito por casualidad y la verdad que no nos pudimos resistir cuando nos enseñaron la suite, (con chimenea además de una terraza con vistas a los viñedos). Era muy espaciosa, con todo muy limpio y nuevo.También tiene una pequeña piscina y spa, pero la verdad es que no hicimos uso de ninguno de estos 2 servicios. Tengo que decir que Naveen nos atendió espléndidamente, se preocupó (y digo de verdad que se preocupó) de indicarnos todos los lugares que pudieran hacer nuestra visita más interesante:rutas por las bodegas, lugares donde comer, otros lugares de interés, como Armstrong Woods....total,una estupenda sorpresa!! Y por cierto, el pueblecito de Guerneville es una monada y los lugareños son muuuy amables.Es un pueblo pequeñito y todo el mundo es muy acogedor.Por cierto, muy recomendable para cenar/ desayunar el mini restaurante Garden Grill en el mismo Guerneville....

  

• mariorepu

  02 junio 2012
  Vale lo que pagas

  Un entorno excelente lleno de redwoods hasta en la piscina. La habitación muy cómoda con café de cortesía y el personal muy educado y atento.

  

• Colleen P

  31 octubre 2019
  Non-Disclosure on status of property

  When I made the booking, we were never told that this property was under a complete renovation (no disclosure). All rooms in the front of the property including the lobby were under construction and a dirty pool (upon our arrival, our key was taped to the door of a temporary office/guest room). It was a Thursday afternoon and we were the ONLY 2 guests on property. Apparently there was one building out back they were still renting but we were the only 2 guests in the building and it was dark, quiet and scary for 2 girls. Our view wasn't the vineyard behind us but a dark parking lot in front of us. The room was clean and comfortable but I wish we had been told about the lack of services. I've tried calling them twice since and they won't return my calls. I called before arrival to check on the smoke and fire situation but they said it was all clear and no problem, please come. Well, I don't feel they were very honest at all. The next day Guerneville was evacuated. Our safety was not considered at all. We have a large group going there in May. I think it may be a problem all things considered. I wouldn't recommend this place until it's fully renovated.

  

• StevenB856

  01 agosto 2020
  Beware - West Sonoma Inn & Spa is closed, yet still accepting reservations

  West Sonoma Inn & Spa is not currently open yet they are still taking reservations on their website and through many other booking sites. There are no messages on their website indicating West Sonoma Inn & Spa's closure. Repeated calls to the hotel, emails and even a Facebook message did not receive a response. After booking online through West Sonoma Inn & Spa's website, we arrived to find it abandoned with no staff on site and everything completely locked up. Luckily we were able to find their emergency phone up against the closed dilapidated lobby to which someone finally answered. The person was unapologetic for their lack of response and explained they were closed due to COVID-19. While this is completely understandable, not communicating with a guest and leaving reservation bookings open on your website is inexcusable. We traveled a far distance to stay at West Sonoma Inn & Spa and had to scramble to find a place to stay at the last minute. Completely unprofessional hospitality management with terrible communication skills. Highly recommend never staying here.

  

• Colty_y

  10 agosto 2020
  Wonderful Stay

  The West Sonoma Inn was severely impacted by flood damage, but have since re-opened some of the rooms had we had a wonderful stay. Maintenance person left out some locally grown fruits for us, and really helped us have a wonderful time. WE're sure to return!