Waves International

Comentarios destacados

• meliorainc1908

  06 octubre 2019
  Great comfort at reasonable price

  It is a great place to stay in muscat which is right in the middle of the city with all great locations in the vicinity of it. At the same time a lot activities are available here to explore with authentic Omani cuisine to enjoy with

  

• nidaahammad24

  10 diciembre 2019
  Highly Recommended Place

  Nice place, excellent service and great food. It was work travel to participate in students forum for earth sciences of Arab countries. We share cultures in hotel loopy and got to know different people there. My trip was on October 2013

  

• 689ajayc

  30 diciembre 2019
  Hotel Turn Into Pick up Point (Sheesha Palour) ... Not Recommended

  we selected this hotel coz of good location and the experience turn out to terrible at sheesha palour at the hotel.. we wanted to have sheesha 15-20 Min before going for dinner so we went to sheesha palour and had a seat after some time the waitress name Maria ask us to stand up saying table is reserved... the table did not hv reserved plate like other table and had few girls sitting on tables with no orders and reserved plates on it. she offer seat at open space outside and told will be billed 1.5 times of normal rates so we ask her we want to have sheesha inside only. once we had a table inside initially we order 1 sheesa (4 omai rial) and water first and inform her will order juices later first let sheesha and water... Maria refused and said us you have to order mim 10 Omai rial else they will not serve us. we inform her we are In house guest asked the manager and let us know as we will go for dinner in 15-20 min and just here to have sheesha but the manager did not care being a in house guest or restaurant customer he refused to serve us .. after that we complain at the reception and the manager apologized and asked us to come .. but after such good hospitality who will like to entry the restaurant area again ... the sheesha palour is just a pick up point and the hotel also gives rooms for 4 hrs ... Not Recommended for stay ...

  

• Mariskajvv93

  10 febrero 2020
  Worst experience of my life!

  This was by far the worst experience of my life. Upon check in, we had to change rooms 3 times because it was extremely filthy and smelly in all the rooms. After seeing the first two rooms we wanted a refund to change hotels, but they did not want to assist with this and kept showing us more rooms to force us to stay there. There are no proper lighting in any room, only small bedside lamps, even in the bathroom it's hard to see anything. The pictures on the website are completely misleading. According to their website it's a 4 star hotel but after asking a staff member they informed us it's only 3 stars. And honestly after seeing and experiencing it, you can not even rate it as 1 star. On the website they say they have laundry services, however, we had only 2 shirts that needed ironing and one staff member told us that they do not have laundry services and that we have to go outside to find a place by ourselves to do it for us. Just the next day we were informed by the reception that they do have laundry services. We were requesting to meet the manager since arrival because of the horrible conditions in the hotel. However no one bothered to take our requests seriously. After 2 days of continously asking to speak to the hotel manager we finally met the HR manager. He was polite but he did not take our complaints seriously or bother about doing anything to improve our experience. He only gave us his business card and said that they will renovate the rooms in the coming years. Renovations will not improve cleanliness or guest experience. As my husband and I are both hoteliers in a 5 star resort, we know what we are talking about. This hotel is so filthy that you honestly do not want to touch anything. The beds are extremely hard and uncomfortable. The pillows are even worse. And if that's not bad enough, the sound of the traffic outside will keep you up all night. The rooms have no proper sound insulation. All through the night you will hear doors slamming so hard as if it's right next to you. The water temperature in the shower is only warm not hot, and only enough for 1 person to take a very quick shower. I was utterly shocked and disappointed as the reviews online are all positive. But after experiencing this hotel first hand I can say that those reviews are not honest and probably done by friends of the managers there. In my honest opinion I will never recommend this hotel to anyone.

  

• snowplumeria

  31 marzo 2020
  Nice View

  The room was relatively small and the design of the hotel is a bit outdated but the rooms are offered at a reasonable price. I had a lovely view of the city from my room. The location of the hotel is pretty good as well. There are a lot of restaurants and shops around.