Waldorf Newhaven Apartments

Comentarios destacados

• ZubinC

  08 enero 2019
  My second visit... and worth it

  We (Wife and Kid) visit my brother and his family in Auckland every year and choose Waldorf Newhaven as it is ideally located; just opposite the Botany Mall - and you enjoy the country side as well. Rooms are nice and clean - found them newer and better maintained this year. Rooms are also spacious and has all the features of a good serviced appartment. They clean up / change linen once a week - though needed to be reminded for the clean up. Spent 15 days and will definately go back.

  

• Patricia1819

  22 marzo 2019
  Comfortable accomodation, convenient location

  We stayed here for almost 3 weeks. The unit was spacious and comfortable. Walking distance to shops and restaurants. Office staff, Lucia and Angie were awesome. They were very helpful when I had to extend my stay. Would not hesitate to recommend this accommodation to my friends.

  

• swillis2017

  21 abril 2019
  Disorganised and overcharged.

  The reception process was shocking. Only a two hour window for checking in, and when we asked about late check in, we were told to print out a registration form, and scan it to return it! Somehow our holiday packing list missed a printer and scanner off. So we cancelled a family lunch to get there by the stated time, only to find reception unstaffed, and our instructions left in an envelope out in the open. Key was in a key safe we could have accessed any time that night. Of course, I am ignoring the issue of finding reception. There is no signage, but by luck we found an estate office (open 8 to 4 on weekdays, which did not match the reception opening hours we were given, suggesting it was not reception). After this kerfuffle, we located our three bedroom deluxe appartment....only to find it had two bedrooms. No-one to ask or query, and the phone number on the booking lead to a serious of automated switchboard choices that eventually got the Waldorf duty manager for the whole of Northland who couldn't help. Looking forward to a refund from my credit card company as in the UK you buy from them, and as they sold me a two bedroom appartment for the price of a three bedroom, they are going to refund and cancel the transaction (I gave Waldorf a chance to do a partial refund, but they ignored me). Glad I made a video survey as evidence.

  

• Kev962

  28 enero 2020
  Shocking

  I was happy with my stay, but I was not happy with the email I received after I had checked-out. Accusing me of not handing my keys back and threating me that there is a change for not returning keys. I am a solo traveler and they accused me of having 2 sets off key. This would be the only reason why I wouldn't return or recommend staying. Sounds to me they are running a scam to try to get extra money.

  

• elmariec2020

  14 junio 2020
  Comfortable, convenient and well-priced

  We stayed here for a week. The unit was spacious and very tidy. All you need for a home away from home. Lucia and staff, thank you very much for all you kindness and the efficient service. Will definately stay with you again when we come to Auckland. The complex is within walking distance of the mall and has a beautiful playground for children. My girls loved going there every day. The grounds are also well-kept and very tidy.