Waldorf Astoria Atlanta Buckhead

Comentarios destacados

• Dave T

  21 enero 2021
  DISAPPOINTMENT after DISAPPOINTMENT

  Botton line up front- As a Hilton Diamond traveler, you would be better off staying at a Atlanta Hampton Inn and buying $100 worth of alcohol and groceries. Quick run down- complimentary shuttle broke down, no executive lounge and no compensation, no Diamond breakfast and very little compensation, pool closes at 5pm on weekends with a 3pm check-in. Go to a different Hilton property and do not get fooled with the Waldorf name on this dud.

  

• hchoi4707

  29 enero 2021
  Excellent Hotel, Outstanding Service and Staff! Youll love Waldorf Astoria Atlanta Buckhead no matter what!

  My wife and I decided to stay one night at Waldorf Astoria Atlanta-Buckhead and celebrate our 5th anniversary. As we have a fine dining in the downtown, I communicated our needs at the hotel using Message feature via Hilton Honors app in advance. It worked out perfectly. I asked a bunch of silly questions in regards to room upgrades, membership perks, etc. Chareka and Ifeoma responded promptly with respectful attitude and did not bother to let me know all I need to know about the stay. As soon as we stepped into the hotel, we soon realized that we made the right decision! The upscale atmosphere was everywhere at the hotel. Staff at the valet was very friendly and greeted us warmly. Mr. Giovanni at the front desk served us with an amazing customer-oriented mind, too. He listened to our needs and really did his best to make sure our stay goes amazing for our anniversary. We really loved the stay and will not hesitate to return when the opportunity comes. Thank you again for making our time precious and memorable!

  

• lovepink_9

  07 febrero 2021
  Amazing !!!

  They went above and beyond to ensure a safe and romantic stay. They concierge checked in daily to as us how our stay was. When I missed housekeeping and they still sent someone late in day to service our room. They asked me what they could do better and when I told them we missed few precovid things that we had in our past Waldorf stays they gave us $50 food gift to our account. They offered a later checkout! Great meal reccs as well. It is clear they want to maintain luxury status with high customer service. We will be back!

  

• Michelle Y

  21 febrero 2021
  Nice convenient hotel

  My husband and I used a free weekend night voucher to stay here for a one night staycation. The hotel was nice, the staff were all very accommodating and friendly. We had a noise issue in our first room and they moved us to a larger room with a better view. Its not a trendy hotel and is slightly dated, but is comfortable, very clean and convenient to restaurants and shopping. The bed was very comfortable and the bathroom was large and very clean. They had covid precautions in place and I felt safe staying there. And again, staff was great!!

  

• mrfixit2222

  08 marzo 2021
  The worst

  Wow Lets get in to this...15000.00 for a birthday party in room on second floor nice music... thought open bar but water 15.00 we are not rich but 42.00 for 2 beers we paid.. lord have mercy sip slow...lol then every guest wondering if the food is coming ... waitresses bring 8 samples at a time every 10 min 100 guest...smh food just cold ...then i complain and they sy im so sooory ill bring the8 pieces over here..lmao cold food .. Is this a 5 star restaurant ? or Ihop ..I as a first time customer highly disappointed mrfixit2222@gmail.com is my email please respond and thank you.. one love