Wai Ora Lakeside Spa Resort

Comentarios destacados

• RosaF786

  17 abril 2012
  Perfecto para relajarse y disfrutar de la cocina NZ

  Estuvimos tres noches y el personal nos trató muy bien y con mucha profesionalidad. El restaurante de los mejores que hemos probado en Nueva Zelanda. El desayuno no es buffet pero ofrecen una carta variada. La habitación era cómoda, pero no hay que dejar las ventanas abiertas por los mosquitos que hay en la zona. La zona de spa y sauna también es muy recomendable. Es resort se encuentra fuera de la ciudad de Rotorua (en la esquina de la carretera principal hay un McDonals).

  

• ainabm

  13 junio 2016
  10/10 points

  Hemos pasado el finde en este hotel por regalo de mi cumpleaños. Y dejando a un lado lo muy recomendable que es Rotorua nos encantó el hotel: - excelente servicio - todo perfecto - tranquilo y con inmejorables vistas al lago - coged el desyuno, excelente! Muy recomendable.

  

• shaz454

  22 noviembre 2020
  Birthday Weekend Away

  My friend brought this lovely get away for my 50th Birthday and finally we were able to lock in a weekend to go away.. we had both had a hard stressful year, so this was the treat we needed.. On arriving to our destination, the first thing we noticed was all the overgrown grass and dandelions at the entrance to the resort, it looked very untidy. On entering the car park it was quite clear that there hadn't been a gardener or grounds person for some time.. we got shown to our room (dust and cobwebs all on the tiled floor of the entrance to where we needed to go) our room only had one bed! my friend had specifically asked for 2 beds, lights not working in the bathroom..so we then got moved to another room.. where they had to make up the pull out couch as the 2nd bed.. Cleaning in general was very poor, plughole in sink dirty, the rubber strip on edge of shower hanging off, the fridge was leaking and barely working so we had to put towels down.. Then we get told if we want to dine in the restaurant, there is no liquor licence!! come on now this is the weekend, and busy times ahead.. so we decided on room service that night. The next day again another stuff up, we booked a double massage and arrive there and get told one of the workers hadn't turned up to work so we would have to do the massage seperately!! so then we had to re book for the next day, the massage was very nice, and they were very apologetic about the muck up.. all the outdoor spa area needed a good waterblast and sweeping, cobwebs etc The saving grace of this place was the chef! , the food was fantastic , credit to him. It really needs a good sprucing up and maintenance done in all areas..

  

• stuti88

  24 enero 2021
  Opens on the beach

  This property is situated right on the lake and it is blissful to wake up to the sight of waters. It is advisable to keep the doors shut as the dusk approaches because there are a lot fireflies around which often enter your room. The rooms are spacious and the hotel management is courteous and helpful.

  

• Triumphstreet

  20 febrero 2021
  Where do I start

  From the initial e mail stating early check in would incur a $30 per hour fee to the copious amount of info required when checking in I had my reservations about the resort Glasses and cups were not clean. All the outside chairs had bird droppings on them. When we got back our room which had been serviced which entailed only new towels but they did not even make the bed. This is the first time ever we have never had the bed made when our room has been serviced.Mugs and glasses once again not clean. Received another email this morning late check out will incur a $30 penalty. No fear we will flee at first light never to return.