W Scottsdale

Comentarios destacados

• Jordi S

  09 agosto 2014
  Todo lo que se espera de un W

  Hemos estado muy bien en el W, el personal encantador y servicial. El ambiente super "cool" como siempre, luces, decoración, estilo,.. La habitación con todo l necesario y los ameniyies de bliss. Tido OK. Muy bien situado en Scottsdale, tiene cerca un mall y el Ols Town, con mucha oferta para comer y visitar.

  

• ameliam86

  03 junio 2016
  Moderno y lujoso

  El hotel está muy bien ubicado cerca de la zona de entretenimiento, restaurantes y del centro comercial fashion square. El bar del lobby es muy moderno, igual que todo el hotel. La habitación muy bien decorada y comoda. Con toda clase de amenidades. 2 camas con muchas y maravillosas almohadas. Mi hija que llegó al hotel con una rodilla lastimada y las chicas de la recepción fueron muy amables y nos dieron una habitación muy adecuada. Y Mikko hasta le escribió una linda nota deseándole que se restableciera. El restaurante sirve deliciosos desayunos. Y el área de alberca es hermosa.

  

• 363ravins

  27 febrero 2021
  Rude and condescending staff shoving VIP tables at your face for everything.

  1. One of the rudest, standoffish and condescending front desk staff Ive met at any of the Marriott hotels Ive stayed in, internationally, led by their manager D***** and another guy whose name I cant remember. They have no idea how to show hospitality and make the guests feel welcome. Me and my girlfriend both felt the same when checking in or whenever we spoke with them. 2. Photos of the pool are plastered on every website where this hotel is listed. Problem is one cant even sit by the pool. All servers are peddling you a vip table. Why the hell should I pay for bottle service at 10 am to sit by the pool that I paid over $350 a night for??? And then the servers manually add extra charges to your receipt AFTER youve signed for it. If I hadnt caught it in the invoice at check out, I would have paid an extra $74 for what apparently was a computer glitch that day. This excuse makes me laugh. Just show me the receipt I signed with my own hands to prove Im wrong about servers messing with the receipts after I signed for it to my room. 3. Room quality is so pathetic, sink clogs, carpet has wine/blood stains, fridge does not work, walls are paper thin one can hear loud noises through the night. 4. Mobile key does not work at all sensors, elevators especially. Never going to stay here again or even recommend it to any friend. I should have done better research. Our stay at the Hyatt house prior was 100x better, at least no one was shoving bottle service and vip tables on our face for everything at the hotel. Pathetic, not expected from a Marriott hotel. I should compliment the house keeping staff though, they were wonderful people and a delight to deal with. Save your money, stay at another hotel nearby. Even If you want to party, there are much better places in the area.

  

• serginhag

  06 marzo 2021
  Worst Experience Ever

  This hotel is from con men. I had the worst experience, I had a prepaid reservation, and when I got there, they didn't respect it, and they said they had nothing in their system, although I had an email with the confirmation. I don't recommend it at all.

  

• valentinok976

  06 marzo 2021
  The Worst managed hotel in America

  I am in the hotel and marketing business and in my 20 years of experience in the field I have never seen or experienced a more arrogant staff and a worst managed hotel. I stayed there (just because of its location)a few times over the past year and every time is a huge and massive disappointment. The rooms are never ready on time, sometimes you can't check in until 8 PM, if you are lucky to finally get a room you better like it and clean it yourself because there is NO housekeeping. Never... you need to clean, make your bad, change your towels etc by yourself. And last but not least the arrogant staff never answers the phone.