Villa Cenci Relais Masseria

Comentarios destacados

• pmarin63

  26 junio 2019
  Relais...NO

  Estuvimos las noches del 7, 8 y 9 de junio alojados en este hotel. Realmente las instalaciones y el servicio nos gustaron. Hicimos mucho turismo y el domingo por la tarde optamos por disfrutar de las instalaciones del hotel quedándonos a descansar en la zona de la piscina. Cual fue nuestra sorpresa cuando vimos la piscina llena de niños gritando y saltando, la merienda organizada para ellos y adultos y la música a todo volumen. Había una celebración. No hubo más alternativa que abandonar zona, al igual que otras personas hospedadas en el hotel. Fuimos a recepción a exponer nuestra queja y nos pidieron disculpas aunque lamentablemente no podían hacer nada. Tuvimos que salir del hotel y cambiar el plan.

  

• Lnremo

  30 junio 2019
  Best of Puglia tour

  The location of this hotel is some way out of Cisternino- too far to walk for evening meal which would have been good as the food in the hotel is poor and cold .Even at 7.30 in the morning the bacon and scrambled eggs were cold .It was not possible to make tea and coffee at the sand time for breakfast as it blew the fuse if two appliances were on together! There were workmen at 6.30 in the morning which were not warned about- Im sure in 12-18 months time when there is a proper kitchen and the spa etc is completed it could be a lovely place to stay Can not recommend at present

  

• AnnCristoph

  03 julio 2019
  A Paradise!

  We stayed 5 days with our children in this beautiful Masseria, we stayed in 2 lovely "Trulli" and it has been a truly heavenly experience. The front desk staff is passionate and courteous, nothing was too much for them. They gave us a lot of maps and useful information about the area, they showed us to the rooms while telling us the history of the Masseria. We had a little issue with the room assignment at the beginning, but they solved it straight away and managed to keep the family together. The swimming pool is massive and the surrounding area is magical, especially in the evening. We really loved the trullo bar and enjoyed the spritz! We had dinner twice and the quality of the food is excellent, maybe a little bit pricey but it's worth it. Now that we have found out about Apulia and this little gem of Masseria Villa Cenci, we will surely go back next year.

  

• 01252

  05 julio 2019
  Room for improvement

  We stayed here in May for seven nights as part of Inghams Best of Puglia Tour. It is in a lovely setting but is quite remote if you do not have a car. (The road is too dangerous to walk along to get to Cisternino.) The style of rooms (trulli) are unusual but comfortable. In May, the hotel was not fully prepared to meet the needs of guests. Unfortunately, there was building work taking place which meant machinery and loud voices outside our room from around 6.30am. We had not been warned about the building work prior to our visit. In the dining room, there seemed to be a problem with providing tea and coffee at the same time for breakfast. The cooked options were not very warm. We had to ask for items to be replenished or for more crockery and this often took a while to be delivered. Evening meals were very poor. For several days we were only offered one choice for each course. I do not expect poor, tasteless food in Italy. The food was often cold, having been carried across the grounds on trays from the temporary kitchen and then served on to cold plates. The two waiters struggled to serve everyone efficiently, especially when the dining room was full. We were only offered house red or white wine at 15euros a bottle. Once the new kitchen is built and the spa is complete, this could be a good 4* hotel, but on our visit it fell well below that standard.

  

• Restoganger12

  31 julio 2020
  So quite / lots of class

  It's a bit odd to get there as you have to drive over the railway and in very small lanes but once you get there it's superb. The rooms are in trulli style. Swimming pool + bar is great, breakfast is the best we had in Italy. Dinner is mediocre, but acceptable. We would recommend.