Victoria Mansions

Comentarios destacados

• MrCreosoteman

  18 abril 2019
  Great location and clean

  We had a two bedroom apartment and could not be happier with the apartment. Clean, spacious and we had sea views. Staff were very friendly and helpful. Daily maid service was very good, although not really needed every day. Highly recommend if you want something a bit more home from home. Location was right on the seafront and short stroll to everything.

  

• Lucretia2017

  15 mayo 2019
  Ok

  The car park doesnt have enough spaces for the cars to go in. We had to go up a lot of steps to get to our flat. In one of the bedrooms there was a bathroom but strangely there wasnt a toilet. In our Mum and Dads flat there wasnt a railing on the stairs. The cleaners were friendly.

  

• Loretta_Txox

  16 agosto 2020
  Salisbury Room

  Not as glamourous as pictures shown.Nice size rooms and nice view,but not as clean as expected,especially in the current situation.There was thick dust in several places,bath had rust along top outer edge also bath panel at the bottom was broken and sticking out which caught a couple of our ankles,told hotel staff and they just apologised.Also car park not big enough for the amount of vehicles that have to park in there,had to reverse out onto main road because there is not enough room in the car park to turn your car around.

  

• Kate H

  10 septiembre 2020
  Perfect!

  Spent a very comfortable couple of nights in the Knighstone suite. The apartment is spacious, well equipped and spotlessly clean. The location couldnt be better, close enough to the local attractions, bars and restaurants but still quiet at night with just the sound of the sea to drift off to sleep to. My only regret is that we couldnt stay longer but will definitely be back!

  

• elleh2020

  04 octubre 2020
  Customer service very lacking

  Stayed here for a weekend with friends and family. The day before we left I got a nasty electric shock from a lamp in the bedroom. Reported it on checkout with no follow up. Tried to email to get managers details but was only given a general email address. No concern from the hotel despite me having to seek medical attention. Tried to follow up twice to find out what they were doing to ensure electrics etc were checked with no response. If a child had touched the lamp it could have been a lot worth. Just so sad that no one at the hotel took the initiative to check up on the customer and also ensure that electrics etc were fully checked. I was not after money but a small refund for the four hours I spent in A&E would have been nice. Terrible customer service. Do not stay.