VBB L´acqua diRoma

Comentarios destacados

• BPSGoiania

  05 julio 2018
  PESADILLA HORRIBLE

  la peor experiencia que henos tenido en 12 años en Brasil. Pésima organización y NULA limpieza. Alquilamos a través de agencia un apartamento para 5 dias, y el que nos dieron el primer día en L'acqua 4 estaba plagado de CUCARACHAS. Tras vaciar 2 botes enteros de mata cucarachas seguían saliendo por todas partes: armario, cocina, baño y hasta en la CAMA. Presentamos una reclamación y lo único que el hotel decía que podía hacer era limpiarla de nuevo al día siguiente. Hablamos con la agencia de nuevo y nos consiguió tras 4 horas, otra habitación en L'acqua 3. Los empleados del hotel nos trataron como a mendigos. Estando 6 empleados riendose, le mandaron al chico en PRACTICAS a decirnos que la habitación era para 5 y como éramos 6 teníamos que pagar 192 Reales diarios de penalización... y eso que tenían habitaciones de 8 personas por muy poco dinero más. Al final la agencia nos puso en contacto con una inmobiliaroa que gestiona apartamentos en L'acqua 5 que nos alojó en un apartamento grande y limpio. Los empleados del hotel maleducados y de mal humor. Para despedirlos a todos. Piscinas viernes y sábado siempre llenas. Te asaltan decenas de vendedores del mismo hotel con el pretexto de regalarte algo, cuando lo que quieren es llevarte a conocer algún edificio en construcción para que compres casa, entradas a los diferentes parques acuáticos o incluso a programas de viaje con la empresa RCI.

  

• Vilma P

  22 febrero 2019
  Dirty, Dingy and Disappointed

  The whole complex leaves a lot to desire - the room had a sofa-bed so dirty that we couldn't seat on it -I purposely put the suitcase on to avoid sitting, besides the room was so small and the bedspread I asked to be taken down - so dirty it was never being washed - the room was dark and the heavy plastic courtains could not be open (bedroom, livingroom and bathroom areas - 3 windows) because you would be face to face with someone's window looking through...the air conditioning worked well and wifi too -the pool was a disaster, every pool had visible amount of scum on every inside border and disgusting - didn't enter any of them...the restaurant was ok, nothing fancy for the price charged - I booked a hotel room as per advertising on site and getting there was given a studio unit horribly located - Very disappointed after paying R$760 Brazilian Reais from/to Airport almost 3 hours each way with nothing to see but a dirty place and expensive - felt like was betrayed by the advertising ..Very Sad. In light of all, at entrance of this so called water park (which was nothing like) had a restaurant called Jardins DiRoma which saved the days there, good food and reasonable price besides the service of Carlinhos the waiter and Aline at the pasta station.

  

• andrezare

  26 diciembre 2019
  Dont rent with WILSON PEDRO IMOVEIS E TURISMO

  Worst Tour Company (WILSON PEDRO REAL ESTATE AND TOURISM), we arrived on site tired with a 2 year old baby and our check in was only released at 3:15 pm (1:15 after) when we entered the apartment and the apartment was dirty old Mattress stinking and completely dirty, the old pillows. dirty and the sofa and bed were also very dirty. Not worth it! and the bad place restaurant, and the grilled one was raw chicken. Dear and super attentive staff! Elmir Di's manager I was very attentive and even tried to help us, but Wilson's company didn't ask us to solve our case. Ah! and the bathrooms don't have change dipers.