Vasilaras Hotel

Comentarios destacados

• Luis431961

  05 septiembre 2019
  Soñar es posible

  En un viaje anterior, ya hace unos años, me trasladaron por un par de horas a la playa, en Agistri. Una vez allí, disfrutando del entorno, dije qué quería alguna vez pasar una noche en una de las islas griegas. El sueño lo hice realidad y el Hotel Vasilaras le puso un toque mágico. No se puede resaltar nada en especial, todo espectacular. Personal, comida, alojamiento, sus propios dueños tanto María cómo su hija. Un fin de semana inolvidable. Volveré.

  

• Betty K

  26 septiembre 2019
  Excellent Accommodation and Catering.

  Their food was amazing... Accommodation was fantastic... I would go back 1000000 times very beautiful place with a swimming pool. The place has a beautiful scenery with a clear view of the Mediterranean sea.

  

• SueF1346

  20 octubre 2019
  The Lovely Vasilaras in Beautiful Agistri

  We received such s warm welcome at this delightful family run hotel.Maria and all of the staff were welcoming and always ready to help, and our rooms were impeccable and cleaned daily. The buffet breakfast was a great start to the day, with freshly baked bread daily and a lovely array of meats, eggs. Cereals, fruits, yoghurt and delicious honey, and the chefs lunches, dinners and barbecue were outstanding, The Vasilaras is picturesque and beautifully situated, with outdoor dining and a well kept pool and loungers. Its within minutes of some fabulous beaches, and the town and its many facilities. Whilst there my husband and I celebrated his birthday and our wedding anniversary, and Maria, her staff and the chef surprised us with beautiful flowers, decorations and a lovely cake. We will certainly be returning to the Vasilaras and highly recommend it to all.

  

• r0nitai

  20 junio 2020
  Refused Refund despite plenty of notice

  We emailed this hotel to their offical email address three times with well over the required 4 weeks notice. Despite us cancelling our booking we have been charged the full amount of our stay. We talked to the owner who refused to acknowledge that we have cancelled even with email evidence. While we appreciate this is a difficult time for businesses, we did the right thing and should not have been charged.

  

• IrelandBarratt

  20 junio 2020
  Hotel took our money despite us cancelling 6 weeks in advance

  We were very sad to have had to cancel our holiday in Greece due to COVID19, but we emailed the hotel at their email address on the website to inform them 6 weeks in advance of this. The hotel policy is no charge if 4 weeks notice given. We didn't hear back so emailed twice more. We realised that we had been charged the full amount from out credit card despite cancelling. When we rang to check what was happening, the woman who answered the phone said it was 'too bad' that the emails had gone in to their junk/spam folder so they didn't get them. We emailed proof that we had cancelled 6 weeks in advance but she said again that it was just too bad and hung up the phone on us. The hotel have taken $1400AUD despite us sending 3 emails as instructed on their website if needing to cancel. Very poor customer service, and really rude to hang up. Feel really disappointed. I realise COVID19 has affected many businesses but it has also affected many families and we really can't afford to lose this money :(