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Utopia Resort & Spa
- Complejo Vacacional
- 4 Estrellas
Katelios, 28086 Katelios
Valoraciones
Basado en 282 comentarios
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Ubicación
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Calidad/Precio
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Habitaciones
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Limpieza
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Servicios
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Calidad del sueño
Descripción
Este complejo, renovado en 2010, es el único en Cefalonia. Además de ser un fantástico hotel de lujo, también es un moderno centro spa. El establecimiento tiene aire acondicionado, ofrece 60 habitaciones en total y recibe a sus huéspedes en un ...
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Descripción general
Este complejo, renovado en 2010, es el único en Cefalonia. Además de ser un fantástico hotel de lujo, también es un moderno centro spa. El establecimiento tiene aire acondicionado, ofrece 60 habitaciones en total y recibe a sus huéspedes en un vestíbulo con recepción y servicio de salida 24 horas, caja fuerte y ascensor. Otras instalaciones incluidas son salón de peluquería, sala de TV, parque infantil, club infantil, cafetería, bar y restaurante. Los huéspedes también pueden hacer uso de las instalaciones para conferencias, la conexión a Internet, el servicio de habitaciones, un aparcamiento y garaje.Las modernas habitaciones cuentan con cuarto de baño privado con ducha, bañera y secador de pelo, aire acondicionado y calefacción regulables, y balcón o terraza privados. Otras comodidades incluidas son TV vía satélite, conexión a Internet y caja fuerte.
Información adicional
Check-in
Desde15:00hCheck-out
Hasta11:00hServicios
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Accesibilidad
- Adaptado para personas con discapacidad
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Acceso a internet
- Acceso a internet de alta velocidad gratis
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Actividades - Tiempo libre
- Bar en la piscina
- Piscina cubierta
- Piscina exterior
- Sala de juegos
- Solarium
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Aparcamiento
- Parking
- Zona de aparcamiento en las proximidades
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Generales
- Caja fuerte
- Jardin
- Restaurante
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Medios de comunicación/tecnología
- Aire acondicionado
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Servicios
- Ascensor
- Asistencia médica disponible
- Centro de negocios
- Club infantil
- Peluquería
- Servicio de conserjería
- Servicio de habitaciones
- Terraza
- Tiendas en el hotel
Opiniones del hotel
Basado en 282 comentarios
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Ubicación
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Calidad/Precio
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Habitaciones
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Limpieza
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Servicios
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Calidad del sueño
Comentarios destacados
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violar07
Generally okWe have stayed in Utopia for a week. The first impression was not perfect, since power went out in Katelios upon our arrival. Hotel, of course, had nothing to do with it, but the first night we have spent in 30+ degrees since A/C was not working. The upside of the sea-view room was that we could spend the early morning on our terrace. The room was rather clean, however, despite not having any food in the room, we met ants on the floor - twice. The bathroom was big and clean with one downside - we had a bathtub with hydromassage instead of a shower and the smell coming from the pipes was unbearable. Hotel service fixed it quite quickly though. The terrace and view were outstanding and it is definitely worth it to pay extra for the sea-view if you have the chance. The pool area is great, bar is close (great barmans!), lots of deckchairs, so we never had to worry about it. The animation team was also doing good job, trying to entertain us. Low amount of kids made the pool time very pleasant. The food - mixed feelings for our entire group. Lunches and dinners were tasty, but breakfasts were so-so (repeatable and bland). Staff is helpful - both at the reception and in the bar area. Room service could use some improvements (repeated requests not to leave the windows open did nothing). Location makes the hotel rather calm. To get to the taverns and souvenir shops you have to walk 5-10min. The beach is close, but it is a poor one - narrow and rocky. To visit nice, sandy beaches you either have to walk 30min through seaside rocks or ride to other towns (Myrtos is a must!). Concluding - as for Greek standards, the hotel is quite nice. You can find better ones but it all comes with higher price. The island on the other hand is fantastic, definitely rent a car/quad/bike and drive it through!
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779patrycjas
Not as good as expected...We have visited Utopia Hotel end of July 2018. We visited as a family of 4 - had 2 rooms next to each other. Rooms were behind the reception and were the only rooms that had keys instead of a card to unlock - not a problem. . . Room wasnt clean. First thing that I have noticed was no light socket .... the bathroom was very dirty and dust was visible everywhere! Toilet bin was full and last bit of toilet roll left... I find that disgusting. Only one wardrobe for me and my husband- I think thats not enough. Only 4 hangers ?!! The bed seemed freshly made. The balcony was very small and next to a air conditioning unit from the kitchen - very noisy and the worst thing was that the extractor fans were next to it so we could smell everything! Burnt oil , meat , fish etc. Just horrible. We didnt pay extra for any view but we were on ground floor and could see parking and back kitchen entrance for deliveries.... we thought our room was converted from an office... thats about it if it comes to the room. The hotel it self seemed ok. Reception area was ok, pools very nice , bar pool needs a deep clean. The worst thing was the food - appealing ! It was a small hotel so there was not much choice... we liked the soups very much but that it. Most of the times food was warm or cold. Desserts - horrible ! One type of sweet for lunch and one type of sweet for dinner .... we were not happy with the food. Snacks at the bar : cold pizza, cold fries and cake (that cake was very nice). The only good thing was that coffee machines were were available at reception , pool bar and the main restaurant so you could have a nice hot drink from it. Coffee , hot chocolate were very nice. Thats all for food and drinks. Pool towels nice and clean, at reception you could swap it twice a day for a fresh one. No problem with the pool seats - there was always room. Very nice and quiet. To the beach it was a 5 minutes walk. Very nice and quiet beach. Overall would not come back to the hotel. Dirty and not nice food.
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agaK197
Nice hotelThe hotel is very nice and clean. The service is excellent and food is of very good quality. Unfortunately the only problem are some Polish people who have no idea how to behave abroad and are extremely rude and noisy. I would like to thank all the staff for making our holiday excellent.
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David N
Utopia Spa hotelShould have been amazing, such a well designed hotel and pool area, but the hotel is largely overrun but Russian visitors who are frankly mostly unfriendly and rude, for reasons unknown to me when they are also meant to be away on holiday?
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ESK71
Somehow without fireworksI have been always told that "Utopia" is one of the best hotels on the island. So, I was pretty excited while reaching the hotel to stay there for Greek Easter 2019. The first impression was really good. Nice, friendly people, good food, few swimming pools for kids - nothing to complain. Unfortunately nothing else there. No local l'ambiance, no anything what would make us remember the place as extraordinary. Rooms are dark, surrounding is completely boring, beach is not a place where you would like to spend your time. After having travelling over Greece for 23 years I found this hotel completely avarage.