Uptown Condotel

Comentarios destacados

• Christian H

  11 julio 2017
  "Exlusivity, Hah! Luxury, Hah!, Prestige... LOL

  1: no toilet seats 2: ants in the room 3:moldy bathtub. For a hotel claiming to be 4½ stars, and having "Exclusivity, Luxury and Prestige" as their motto, they are full of themselves, the staff are nicely dressed, the lobby looks nice, the rooms look nice, until you actually check behind the facade. Then it becomes clear it is pretty much a place that promises a lot, and dissapoints just as much. I know I am from a rich western country, I am used to much more than what people in the Philippines are, but I am also used to hotels who claim to give you "exclusive luxury" they actually get torn down and closed if they fail to do so... Check my pictures, you will understand I am not telling lies or exxagerating, but this place is a 2-2,5 star hotel by European standarts (2,5-3 in Philippine standarts) it is overpriced to a degree that it costs twice of other hotels in CDO, but delivers the same in matters of cleanliness and maintenance. the first day we had no toilet seat, we asked if they had seats for the toilet, and after 30 min, 2 guys came to mount the seat, yes 2 guys, who both expected a tip for allowing you to poop under normal comfort. their dirty shoes messed up the towel for our feet, so we asked for housekeeping, sure if we wanted to pay 250 pesos for housekeeping, yeah this luxury hotel did not have housekeeping included in their 38$ per night fee... that was on top... they had a choice of 6 breakfast items, one called "american" yet for the 8 days I was there, there was no american Breakfast, so I had - garlic rice with fried SPAM.. yes Ham scraps in a Can... What a luxury breakfast...!!! Yuck... if only they did not promise "luxury" "exclusivity" and "prestige" and maybe charged 20$ per night instead of 38$ per night, then I would not have been so negative, but dammit, mold and ants, and a toilet without seat is so far from any of those 3 words meaning as can be... even for the Philippines!!

  

• Mory H

  07 junio 2018
  Stay away!

  Over ten years I have come to trust most of ten reviews and ratings I see on Trip Advisor, but the Uptown Condotel 4 star rating is a bad joke! This is an old, worn out, somewhat dirty and smelly hotel with horrible service. The rooms are in sore need of upgrading and repair and nothing really works as it should. the amenities are essentially non- existence. This 4-star hotel provides a coin size soap, a cheap toothbrush and a dab of toothpaste in their luxury suites- nothing else! No water, no coffee, no Matts in ten bathroom or floors, but a few cockroaches in the room are complementary! Oh- yes- they also, for some mysterious reason, provide only one key to the room and if a second guest wants to go in and out they must be accompanied by a hotel security to get in their own room!! The restaurant also enjoys the same low standards starting with a glass entrance which I saw at least two people crashed into due to lack of proper marking of the door and the fixed glass. The food, service and atmosphere follow accordingly. So in conclusion, I ask again- who comes up with these glowing reviews and am I in the wrong hotel?

  

• d0ctrine

  02 agosto 2018
  Good enough but definitely has room for improvement

  The condo part of condotel became more clear when we checked-in and found a unit with a loft (basically a second floor and not a mezzanine). The units we booked were good for long stays as it had a kitchen, cookware and utensils. The comfort room being in the ground floor made it inconvenient (definitely not for seniors and those with young children). The front desk staff and guards were helpful. Internet was okay but breakfast options were limited.

  

• licerisomera

  09 septiembre 2019
  Home away from home...

  It was my third time to visit Cagayan de Oro and stayed here in Uptown Condotel with my family. The place was nice, clean and it feels like we were in our own home. All the staff were very attentive and accommodating to all our requests and needs. Keep it up! Thank you.

  

• jsumaya

  01 noviembre 2019
  Your home in Uptown CDO

  Uptown Condotel is a good choice for travellers exploring Uptown CDO. You can experience a five star hotel treatment from their amenities such as beds and bathtub. The hotel staff are very accommodating and friendly. Its more or less 3 min drive from SM City Cagayan de Oro, and the hotel itself has a coffee shop (although Im not able to try it). Jollibee and convenience stores are just walking distance.