Union Hotel

Comentarios destacados

• Laurent S

  05 noviembre 2017
  You pay for what you get, but get a bit more than what you pay for...

  Friendly staff, clean and safe. Room as tiny as the price. Shared shower and toilets regularly cleaned. Next to 16st-Mission BART makes is a convenient no thrill place to sleep. You pay for what you get, but get a bit more than what you pay for...

  

• Hubert S

  25 marzo 2018
  The hotel itself is a good price-quality ratio, but the neighborhood is not very encouraging

  Union Hotel is located near the BART station, which could be an advantage for tourists, who want to travel around the bay area and San Francisco. The communication with most of the City is pretty convenient and there are two Safeways about 10-15 minutes by walk. There is a good-quality wifi internet included. On the other hand, the hotel is located in the neighborhood, where you can meet a lot of homeless people. The BART station is constantly occupied by them. Fortunately, they are harmless and do not disturb passerby, but visitors should be aware of this issue.

  

• benedikt n

  15 junio 2019
  Not recommended

  Its more a hostel than a hotel. So in the hostel category I would say okay and clean but for the price we payed as a hotel not recommended, small room, strange smell, no usable windows or other options to get some air. The location outside is very dirty and countless homeless are around.

  

• md001

  09 agosto 2019
  Great for the price

  Super clean! Staff was helpful and friendly. Great location next to BART and all the Mission/Valencia restaurants. Quiet when I was there. Good low-budget choice. Definitely a hostel - but for the price you cant expect a full service hotel. Be aware that there are many homeless folks around (as always at 16th and Mission, and many places in SF). No AC or elevator. I would stay again when I need a clean, quiet, basic room for the night.

  

• supercomputer7112

  23 agosto 2019
  Scammed into booking a room I didn't want

  Beware of this hotel, my girlfriend and I accidentally booked a single room instead of a double room through hostelworld.com and the hotel let us know that when we arrived. Since there was no way we were going to stay in a twin bed, we wanted to upgrade to a double room. We were charged an extra $15 for that "upgrade" but after we were charged Jay, the manager, said that the $15 was just for allowing another person to stay in our single room, not for a different room. They were out of double rooms entirely. If we had known this, we would have cancelled the reservation and gone somewhere else with a bigger bed. Even moments after he had just ran our card, he refused to give us a refund. So we paid for three days in a single twin bed at this hotel and had an extremely uncomfortable night the first night, and then booked somewhere else for the other nights because the bed was just too small for two people. The decent thing to do would have been to cancel our charge because we never wanted to stay in a twin in the first place, but Jay took advantage of us and charged us for the twin anyway. We talked to multiple employees at the hotel and none of them were able to help us. Really disrespectful and I would have thought they would have the human decency to refund us after we clearly did not want that room and they knew that. Stay away from this hotel.