Tunamaya Beach & Spa Resort Tioman Island

Comentarios destacados

• Berena A

  11 mayo 2016
  Paraiso del relax

  Es un sitio espectacular, buen alojamiento, cama cómoda, el personal es amabilísimo y en todo lo que pueden te ayudan con una gran sonrisa, la comida muy buena, el centro de buceo genial y sus staff muy divertidos y amigables. Totalmente recomendable si quieres pegarte un buen capricho.

  

• saraj933

  04 septiembre 2018
  Muy bien

  Está en un lugar idílico. El ferry te deja al lado, el personal super amable, te ayudan en todo lo que pueden. Los autóctonos de la zona hicieron migas con nosotros y pasamos una noche muy agradable en la terraza del bar. Comida muy buena (pescado a la plancha etc). Con tienda con dutyfree. Un acierto para el precio que pagamos. Además nada masificado, casi teníamos la isla para nosotros!

  

• mariavM3118IX

  09 noviembre 2018
  NO VOLVERÍA .

  Hemos hecho 6 horas en bus de Kuala Lumpur a la ciudad de mersing, luego 2 horas en ferry y 15 minutos en una embarcación. Las cabañas limpias y cómodas. El personal del hotel muy amable en especial , los de recepción ILMI y ASMAL pese a no enteder nuestro idioma (español) han puesto todo su empeño por entendernos y hacerse entender, siempre con una gran sonrisa en la cara . Muchas gracias chicos!!. Fuimos los 2 ultimos dias antes de cerrar , no estábamos enterados de lo contrario no hubiéramos ido . Nuestra reserva lo hicimos con desayuno buffet incluido, el último dia ya nos sirvieron a la carta porque ya estaban con el cierre, contrate servicios en el spa , me lo suspendieron , porqué llovía , me imagine que su spa no tenia techo, . Planificamos y ahorramos 1 año para ir a estar encerrados en la habitación y comer lo que tenían disponible en la cocina . Parecian que solo esperaban que nos fueramos para cerrar el hotel . La encargada ni siquiera levanto la vista para decirnos adios . Para regresar al embarcadero , nos llevaron en una embarcación pequeña. Con el mal tiempo que hacia , llegamos empapados. Relación calidad -precio deja mucho que desear.

  

• Patt0608

  21 septiembre 2020
  Great venue with beautiful view but alot lot of improvements needed!

  We four friends booked a 3D2N package 3months ago. booked 2rooms in the same package. unfortunately, we got a room far from each other but it's still acceptable as they said the rooms are running full. We waited for the pickup up for almost an hour plus despite the pick up time which has been informed earlier. and the sales manager Sudha keep gives up empty promises by saying another 5min then 15min which really disappointed the way she handles this. as a sales manager I hope she needs to be more professional in handling customer. It would be better if she could check locally before simply replying to us and make us waited at the hot sun for long. After we show our dissatisfaction, then only she explains that we missed the earlier boat. Actually we never missed it but it was wrongly communicated to us! I hope she should learn to say sorry and be transparent with the customer so we can feel the hospitality. I would never want to have any business with this kind of salesperson. even how cheap the product is! 2nd I would like to talk about the restaurants. It was a disaster .. the food was horrible and waited for an hour for the western breakfast. they should have more menu options. Lunch & Dinner are the same menus that come with 4-5 options only. this resort is very private and there is no option for you to eat outside. no chili source, chicken is not fresh, very hard and the same goes to the fish. simple french fries were soggy. they don't have any mini-marts .. so we can't even get any snacks. They need a major revamp on their restaurant and food options. F&B is totally a disaster. 3rd I would like to thank Mr. Subra the only person who handles everything with so much patience. from check-in, till maintenance he was handling. He even serves food. this poor guy is the one man who handles everything to keep the guest comfortable. Management needs to educate your sales manager to be more polite and a way to handle the customer and treasure the manager like Mr. Subra who puts a lot of effort to run the show!

  

• GCSP123

  14 octubre 2020
  UNFORGETTABLE

  Heaven on earth! Rooms were clean and neat! Beach was so beautiful and serene, not forgetting that the Mountain view was breathtaking. Its truly heaven on earth. Getting there was quite a journey but trust me its all worth it! Diana, one of hotel staffs was one of the main highlight as well! 2 days before checking in, she called to check on our ferry schedule, gave us tips as well to ensure that our journey will be smooth sailing. Upon arrival, we were greeted by the warm hotel staffs. The island was really safe! It was so safe that We even left our doors unlocked while hanging out by the beach. We went on a 2 hours hike to Asah waterfall on the second day. Highly recommended for explorers! Even though the journey was long but it didnt feel like it because the scenery along the hike was beyond beautiful, no words can describe how I truly felt during the hike. Not forgetting the food was AWESOME! We truly enjoyed every meal and always looking forward to the next meal. Seafood BBQ is a must try! We went for a short exploration by the beach in the night to look for fishes. We spotted fishes swimming near the shore! On the last day, we were so reluctant to leave but we had to get back to mainland. Unfortunately the waves were too strong for us to leave in the morning, as monsoon is approaching. We missed our ferry because we couldnt leave the island. Diana and the crew were so helpful and she took the extra mile to arrange a private speedboat to get us back to mainland when the waves are calmer in the afternoon. The crews sent us all the way to the dock when we were leaving and ensuring everyone is safe and sound. They even apologised for the inconvenience caused when its not even their fault. I definitely recommend this resort to anyone whos looking to have a nice and peaceful getaway. Its suitable for solo, couples, friends and even big families gathering. I am definitely coming back here again! Thank you so much for such a memorable experience Tunamaya!