TRYP by Wyndham Ribeirao Preto

Comentarios destacados

• Christian E

  08 julio 2017
  Cambio de director

  Aconsejaria a la cadena un cambio urgente de director . Esta ha sido nuestra peor experiencia hotelera en muchos años , el hotel está bien pero el sevicio ineficiente , desganado , poco preparado y sin ganas de cuidar a sus huéspedes . Ha sido un auténtico desastre ! . No pienso volver nunca mas , es una lástima porque el hotel está bien y bien situado

  

• Fernando3112

  26 septiembre 2018
  Great room but lousy restaurant

  I loved the place, loved the room, amenities, staff... However kitchen/restaurant services were terrible. Sat for 90 min waiting for a risotto. 55 min for a basket of bread. Talked to the waiter and all categorically said it was the chef's fault.

  

• LinaBrazil

  25 noviembre 2018
  Good

  The hotel is new, modern, has good installations but can improve its services. We booked a room for me, my husband and daughter. We checked-in at 10pm, the hotel was fully booked and there was only one person to attend all the guests. So we had to wait more than 20 minutes to check-in. We had a room with one king bed but it was comfortable for the 3 of us. The room has a good size; desk, frigo, safe and complimentary water. Good shower, but there were only two body and two face towels (so one pair missing...). Only 2 hangers for the 4 towels. The room needs maintenance because the hairdryer was not fully fixed and the room windows were still dirty (seems from the time of construction). Our room had a door shared with other room, so the acoustic isolation was poor - we were lucky our neighbors did not make a lot of noise, but we could hear them. Good location. Great breakfast - pay attention if the value comprises breakfast. You have to pay to park the car (18 reais).

  

• BrunoMNobreg4

  11 diciembre 2018
  Great place to stay

  Check-in / Check-out: easy enough, attendants where thoughtful. Room: spacious, clean. Stayed in the luxury suite, bed was excellent size, amenities were in the correct amount and great to use. Service: attendants where always keen to help. Room was always nicely clean.Breakfast: more than enough, well displayed, and tasteful.Restaurant: price is average, but it was a good meal. Overall it is a very good hotel to stay, I didn´t use the common areas, but there are plenty.

  

• Gustavo F

  05 noviembre 2019
  Problemas en la recepción (Front Desk).

  En términos generales, las instalaciones son muy buenas y la ubicación es aceptable. El restaurante tiene una buena variedad de comidas y bebidas. Es un hotel cómodo aunque la mesa de trabajo de la habitación está muy encerrada y no tiene luz natural. Los empleados son amables y muy atentos. El único inconvenientes es que front desk no funciona adecuadamente: tienen horarios donde se acumula demasiada gente, protocolos de atención extraños y no son demasiado serviciales. Parecen más preocupados por seguir las reglas del hotel que por dar un buen servicio a los clientes.