Tru By Hilton San Antonio Downtown Riverwalk

Comentarios destacados

• Reikey1981

  29 diciembre 2018
  Buena ubicación servicio muy básico

  El hotel carece de cosas básicas como almohadas y cobertores. Esta semana San Antonio entró un mal tiempo y queríamos una cobija o cobertor, simplemente no hubo. El desayuno demasiado básico y la decoración bastante simple. No hay closet y lo único que rescato es el servicio de jabones

  

• Stay35009774298

  04 enero 2019
  Buena ubicación. Mal servicio.

  La limpieza de la habitación dejaba mucho que desear. Abdullah en el desayuno fue el único colaborador amable y servicial. La ubicación, sin embargo, es estupenda. Caminas al río y al centro de la ciudad.

  

• Curious60644905883

  11 abril 2019
  Excelente calidad y relación precio-servicio

  Nos encontramos con un hotel muy moderno con muchas amenidades y que se nota está pensado en el huesped. Desde el café de cortesía en el lobby, sus áreas de trabajo y descanso, hadta el tamaño y la calidad de las habitaciones. Las sábanas de las camad : deliciosas!

  

• Juan M R

  22 abril 2019
  Excelente!!!

  Excelente Ubicación, excelentes habitaciones, amplias y muy limpias, solo le hace falta espacios para estacionamiento, pero tienen valet parking, el internet es muy bueno y las pantallas de televisión son de muy buen tamaño, tiene buen gimnasio y un arra con futbulitos

  

• tmcbroker

  12 marzo 2021
  Not for the Diamond Members

  The Reason this is a 2 and not a 1 is because of the Staff! They were fantastic, polite, professional. Some of the better Hilton establishments should have staff like these. Having said that, if you are a Business Traveler and a Diamond member you will not be happy, the rooms are super small, I mean College Dorm Small. The desk is Middle School Small with wheels, and no upgrades available. No Coffee in the rooms at all, you have to go to the lobby for coffee, (if you are lucky it is fresh). If you are still considering going, bring your own Soap unless you want to smell like Lemon Sugar your entire trip. All the Soap, Lotion, Shampoo, and Conditioner are large upside down squeeze bottles mounted on the Walls by the sink and in the shower. No Button, (which would be easier to clean), instead you need to be able to squeeze both sides to get anything out. If you have any signs of Carpal Tunnel or are just weak in the forearms you will have extreme difficulty getting anything out. Breakfast is Basic, and with COVID conditions we are used to that, but this is the first hotel that did not offer any juice complimentary. You had to buy your juice for breakfast. Cereal, Milk, Breakfast Bar, Bagel, Muffin all free but zero juice. Just crazy, first time since being a Diamond in 2006 someone told me I had to buy juice with my complimentary breakfast. I have to admit the Construction noise outside was horrible, and no warning of this when making reservation. This should be done in the future but I would inquire first if still planning to stay. As long as you go out the front door and head toward the Mall or Alamo you are relatively safe, but by no means should you wonder around the back or side of that Hotel anytime throughout the day. I hope this is not the future of Hilton, this will be the first and last Tru brand I will ever stay at. Much better Hilton Properties within Downtown if you are traveling on Business. Lesson Learned!