Tropic Coast Motel

Comentarios destacados

• Reesi84

  08 julio 2019
  Value for money

  We used this room as an overnight stay in Mackay. It was comfortable, clean and big enough for the time we needed. As a family with 2 kids we were grateful for the 2nd bedroom with its own TV. The breakfast bar was a good space saving idea. Overall, we would recommend this to other families and would stay again.

  

• AmyRachel1

  30 noviembre 2019
  Genuine and kind customer service

  We couldnt rate Marie and Tropic Coast Motel highly enough. We live a few hours outside Mackay in a tiny town, and travel in for our grocery shopping. After an absolutely shocking week at work, we decided at the very last minute to book a room and stay the night instead of making the big drive in one day. Upon arrival at Tropic Coast, we realised wed booked the wrong dates. Marie, the owner, was checking us in and realised this mistake. Honestly, I could have cried- but Marie was so helpful, and kind and caring in helping us navigate Agodas awful customer service, and cancel the booking without any charge (booked through Agoda, so was out of Maries hands), and gave us a room at a matched price. She was so lovely, and went above and beyond, on what was probably the end of a long day for her also. The room was exceptionally clean and tidy, and the facilities were up to date and well maintained. I would stay again without hesitation, its so lovely to encounter not just great customer service, but a genuinely kind person. If youre travelling through Mackay, definitely give this local business a try.

  

• sven2020

  07 enero 2020
  Clean, neat, tidy and well priced

  We used the Motel as a base for local sightseeing for three nights and were very happy with the condition of the room and room servicing. The managers and their staff were very friendly and helpful. Will book there again if going to MacKay.

  

• Beachbaby33

  22 marzo 2020
  Unexpected Stay

  We were originally booked to stay next door at the MacKay Rose Motel. At some point, we were moved to the Tropic Coast Motel, without our consultation or knowledge. We drove over to the TCM and had things explained by the woman working in the office. The two motels are somehow joint managed was my understanding. She was very accommodating and helpful when telling us about breakfast times and choices. We were directed to an "executive" suite, and "upgraded" for our troubles of being moved from the Rose Motel. Parking was good and actually looked better to get in and out of than our originally booked motel. The room was bigger than the average motel room, as was the bathroom. The air conditioning worked well. We used the ironing board as a vanity counter as there was none. The smell of second hand smoke was undeniable, so my allergies were affected, but the room and bathroom areas were clean. Just the carpeting and furniture that held the smell I suppose. In general, not somewhere we would normally stay, but it was just for one night and we appreciate this motel taking us in when the other moved us out.

  

• j0anc25

  05 octubre 2020
  Very comfortable

  This is an older motel which has fresh paint and we found to be spotlessly clean. The beds were very comfortable and the bath/shower has been modernized. Due to COVID-19 the dining room was closed but we were able to have dinner and breakfast served to our room. The meals were large and home cooked and very enjoyable. The staff/owners were very friendly and we would definitely stay there again.