TownPlace Suites San Jose Santa Clara

Comentarios destacados

• Aayala19

  07 abril 2016
  Muy tranquilo

  Nos quedamos una semana en el hotel, y la experiencia fue increible. Linda habitación con todo incluido: cocina, nevera, microondas, y cafetera. Muy comodo para estancias largas. El desayuno muy rico pero siempre era el mismo y el plus del hotel, es el estacionamiento techado.

  

• 562mirandaw

  25 agosto 2019
  Never again

  I've stayed here a few times with fine results. This last time the staff was really rude. I put in for a late check out like always when I checked in as I had a 90 minute business call later that day. No one said anything about that not being allowed that day. Next day at 1230 someone starts banging on my door, says it's the front desk. They aren't honoring late check outs since they have a concert that night, says I need to leave now. I'm still eating brunch, haven't showered, have a business call at 2pm. I told her when I checked in no one said anything, she said too bad I need to leave now. No apologies, nothing. I did my business call sitting in the parking lot in the heat. If this is the way they treat people I'll stay somewhere else for my business trips for the next two months. What's the point is being loyal and staying 124 nights a year so far if they're going to yell at you when they messed up?

  

• MLife31

  28 septiembre 2019
  Rude Staff, Dirty Rooms

  Extremely dusty, musty, and dirty rooms. The curtain was disgusting. The staff are rude and condescending. They look at everyone like someone's going to steal something. It speaks volumes what they think of their clientele. Never again. Plenty of far better quality hotels nearby for this overpriced cost. Stayed at a nearby holiday inn express before and by far was leagues better and cheaper -- shocker. I would definitely suggest booking anywhere but here.

  

• KShack52

  07 octubre 2019
  Needed 2 bedroom hotel for 49ers game.

  I went to the 49ers game on September 22nd with my nephew and we needed a 2 bedroom suite near the stadium. Marriott TownePlace Santa Clara was perfect. 10 minutes from the airport. 2 miles from the stadium and places to eat nearby. Free breakfast each morning was a bonus. The indoor parking was also convenient. The rooms were comfortable, clean and had no problems. If we go for another game, I'll definitely be looking for this hotel again.

  

• 294kelvinp

  13 noviembre 2019
  Rude, unauthorized charges

  Stayed here in November, they double charged me and maxed out my card. When I went to the front desk, the manager was less than helpful and was rude. "Well I guess you will have to wait until the charges get released back to you". Plenty of other hotels in the area avoid this one at all costs.