TownePlace Suites Detroit Auburn Hills

Comentarios destacados

• Animo1501

  17 agosto 2015
  Hotel muy agradable!

  Estuvimos 4 noches en este hotel y realmente lo pasamos bien, el personal fué muy amable, las instalaciones nuevas y todo muy limpio. El cuarto era de buen tamaño con un kitchenette grande. El internet no era muy rápido, pero tampoco tuvimos mucho problema. El desayuno no era abundante, pero estaba incluido en el precio. Me gustó que hubiera fruta todo el día. Lo mejor de este hotel es que está ubicado muy cerca de los Great Lakes Crossing Outlets lo cual me permitía dejar a mi marido descansando y darme unas escapadas ,ya que se puede ir caminando a las tiendas.

  

• tatianamurillas

  15 mayo 2017
  El servicio es increíble el personal de limpieza y comida son muy amables y atentos para ayudar

  El servicio es increíble el personal de limpieza y comida son muy amables y atentos para ayudar La coordinadora del personal Alejandra siempre estuvo dispuesta a ayudar y todo su equipo Sara quien hacía deliciosos desayunos a mi hijo le encantaron , reina, denisse y yessenia siempre dejando limpio nuestro cuarto Gracias

  

• marcasb2014

  12 marzo 2020
  A++

  There was a small issue with the booking of the room and a door hinge malfunction. However, the staff, the room itself, and the experience was absolutely great! The manager was very accommodating and the room was very, very clean. The kitchen was state-of-the-art. I would definitely recommend this hotel to others.

  

• Francesjuly2020

  31 julio 2020
  Professional and Courteous Customer Service

  I received a call from Staybridge Suites @ Auburn Hills, MI at 6am today and was told our reserved room we are supposed to check in today is not available due to maintenance issues. Panicking with disbelief, I searched for different hotels and called Marriott Towne Place Suites at Auburn Hills. Andy has taken care of our room needs for a 6 night stay with professionalism, courtesy and empathy. He clearly cares about the needs of hotel guests and assures me that we do not have to worry. Such a relief on the way to the airport with Andys superb customer service.

  

• Kerry B

  09 agosto 2020
  Disappointed

  We have stated at this location before with no issues. Unfortunately, this was not the situation this trip. Entire main hallway system had unpleasant strong oder. Thankfully, our room did not. Oder brought in from hallway during during check in quickly dissapated. Wall a/c unit was obnoxiously loud and cycled all night long inhibiting any sleep. The only advantage to the continuous fan running even on the auto setting was it drowned out the constant tub drip. (No pun intended) Between the constant fan and the perpetual drip no sleep was had. The TV was very small and located to the side of the bed making it enjoy. Upon check in, no mention of breakfast or times or if it is still available. The room was clean. However, this will be our last stay at this location. Too many negatives!