Towneplace Suites Dallas Desoto

Comentarios destacados

• Shanice w

  17 octubre 2019
  Wow . So inconsiderate

  My boyfriend and I checked in around 9pm after driving 16 hours from California. We stopped here to get a couple of hours of sleep because we were exhausted. We used my Marriott employee rate so we didnt expect a fancy room. We were placed in the room right next to the front desk - no problem . Except all through the night we heard cackling and loud talking from the front desk agents at the front ( two females) we checked out at 4am. The loud talking kept us up and prevented us from sleeping . We just decided to pick up and leave . The walls are paper thin so its important that the staff acknowledge that and use INSIDE voices . I RARELY leave bad reviews being that I am in the industry, but this was absolutely unacceptable.

  

• Gryphon-Aviation

  21 noviembre 2019
  Great Staff & Nice Hotel

  I stayed just one night on a rewards stay while traveling to the Dallas area. The TownePlace Suites in DeSoto was excellent. The staff was VERY Friendly & helpful to a guy not so familiar with the area. The rooms were clean and comfortable, and the hotel appears to be fairly new. The only thing that was off was the air conditioning vent above the kitchen cabinet prevented the left side of the main upper cabinet from opening all the way. Thanks for the great Stay! Will definitely be back when I have to stay in the same area again!

  

• theodorer130

  20 diciembre 2019
  Group Stay

  Shannon and her staff were tremendous - huge help, polite, professional, and made up feel at home. We will be in the area annually and will continue to use this location for our group. They met all of our needs.

  

• Darla D

  04 enero 2020
  TownePlace Suites (DeSoto)--Five Stars for Service

  Our family vacation could not have been better. Brandon (hotel manager) and Shannon, Mya, Jalethia, Mark Anthony Lelitta and the rest of the team were exceptional in hospitality, A-1 in professionalism and excellent in overall customer care. The staff went above and beyond the call of duty to ensure that our stay was enjoyable. From the security, to the breakfast cooks; from the front desk staff to the hotel housekeepers, everyone was on their job. Clean, Comfortable and Courteous! TownePlace Suites by Marriott Dallas DeSoto, you rock!

  

• hallercf

  14 enero 2021
  Clean and comfortable

  Spent the night passing through the area. Check in was slow even though we were the only ones checking in. Room supplies were not to Marriott standards. No regular coffee, no body wash in shower, and no dishsoap in the kitchenette.