TownePlace Suites Dallas Arlington North

Comentarios destacados

• David W

  16 diciembre 2019
  Bed Bugs

  I stayed here for 8 days due to a job assignment. It's a little older about clean. Bfast is included and that wasn't bad. However in the early days of my stay I started getting bug bites on my back and left arm that itched like crazy. I checked the bed area and didn't see anything so I wondered if it was something at the job site. Each day I was getting more and more chewed up. At 3 AM on my last day I jumped out of bed and jerked the sheets off the bed. I used an flashlight and finally found a bed bug. I went downstairs to speak with the night clerk. He offered to move me, NO other than the fact I was leaving that day I didn't want to contaminate another room. He told me to bag up all my clothes, clean & dirty and he would have housekeeping wash it. At 6:30 when I was leaving for work he asked me to send some of my photos to their E-mail address so the manager could see them. I sent 6 photos. During the day I called to speak to the manager. I was worried about my suitcase and my truck which I've driven back & forth from the hotel for 8 days. James Smith, the "Guest Service Manager" seemed really put out that I was bothering him with something so small. Not only did he NOT pull up the photos he sounded like I was pulling a scam. I told him that my employer paid for the room so any reimbursement for the room would go to them. He said their exterminator would inspect the room and depending on what he finds the GM would or would not call me. I hung up and called Marriott's 1-800 Customer Service number and filed a formal complaint. When I returned to pick up my clothes I left my hard side suitcase with the staff. I just didn't trust it wasn't contaminated. I ruined my Merrill Moab T-shoes running them through a hot dryer to kill any bugs. I'm waiting on their follow up

  

• Padillalawyer

  25 diciembre 2019
  Great 2-bedroom suites!

  We stayed here because it had 2bedroom suites which are hard to find. We were me, my wife, my parents plus 3 kids. My parents were in one bedroom. My wife and I in other bedroom, and the kids slept on sofabed. It includes a kitchen, too. We only stayed for 2 nights, as we were visiting family for Christmas. The hotel is a nice standard hotel. Breakfast was good, nothing spectacular, nothing bad. The service was great. For Christmas, they put a note on our door with some treats in middle of the night. It was a nice touch. The staff was great throughout. Checkout was made great by Dancy. Overall, I'd say this is a 2-star or maybe 3-star hotel. It isn't the newest hotel out there, but it has many amenities, including pool, fitness room, and the rooms are clean and good size. I have no complaints and would stay here again. Location-wise.. this place is perfect if you're going to: Six Flags, Cowboys stadium, or Rangers ballpark. All of those are basically walkable, or less than 5 mins driving.

  

• MegantheeGreat

  11 octubre 2020
  Rooms smelled of dog urine!

  Nice set up with the two rooms, kitchen and living room space. The hotel needs to be updated. Staff was nice, location was nice. Im sure this would have been a great stay but when we got in the room it smelled of wet dog and urine. We were getting in late and no other rooms were avail so all night Felt I was sleeping in a kennel.

  

• fistoflight

  01 julio 2020
  Good southern food and kindness

  I stayed here on a quick weekend stay and I was served by very kind hospitality. I had waited for about 20 minutes and since I had arrived kind of late, the front desk was kind enough to gift me something for my wait. The place was very comfortable and cozy and their morning breakfasts were absolutely delicious! Especially your own made waffles! I really enjoyed my stay here, it was a very reasonable price and yet you get so much out of it. Talk about good southern hospitality and you get more bang for your buck. If I had to choose a place to stay in Arlington again, it would be here.

  

• Brandon A

  30 julio 2020
  Ehh

  Great location to Six Flags (right across the street) and just minutes away from AT&T Stadium, Globe Life Park. But that is about it. Well the bed is comfortable. I understand during the pandemic, but they front desk doesn't have quarters for the laundry, no laundry detergent, the decor is way out dated, except the counter tops, nice granite, but that is just on top of early 90's or later cupboards and counters. I stayed at a TownePlace Suites in the OBX of North Carolina earlier this year, and I was like WOW. This location I am like Ehhh! It has a restaurant, though not operating due to the pandemic.