Tlotlo Hotel & Conference Center

Comentarios destacados

• Elizabeth L

  30 junio 2017
  The Golden Tlotlo Hotel

  It is such a beautiful hotel with excellent service. Everything is just golden. I stayed there for a full week and lived like a Queen. It is a bit far from town but there is a hotel shuttle for your convenience.

  

• Sharon M

  12 octubre 2017
  Bad customer service

  Unfortunately an pleasant experience has been squashed by the bad customer service. It has taken us 4 months to get a refund from a corporate event held at the hotel which is disappointing (well we yet to get the refund so it could be longer than 4 months). I have been following up persistently with zero effort from their end, no apology whatsoever. Noone calls with any update or apologizes for the delay, the level of rudeness is just on another level. Finally received a proof of payment but never received the funds. Another nightmare trying to follow up. If there is a senior person running the show please intervene and bring sanity and professionalism into that place.

  

• gypsytraveler89

  25 enero 2018
  Food Poisoning

  I had a really bad experience here. I don't know if it was just a one time thing or if it happens all the time but I personally will not ever stay here again. A large group went here for a conference. The staff was overwhelmed and 70% of us got food poisoning. Lots of inconvenient things occurred and it was not resolved well with the hotel staff. There are many awesome hotels in Gaborone. I would not choose this one.

  

• pofel

  16 diciembre 2018
  Bad customer service

  Our stay here was horrible specially considering that electricity was mostly down. Their customer service is even worse, they couldnt assist with basic answers as regarding electricity. I would think that investing in a generator noting that they have an electricity problem. I barely worked properly at the hotel during my stay.

  

• pelicanlodgeandcamp

  09 mayo 2019
  Indeed I was in Good Hands

  I was in good Hands from the check in up to check out of my stay at Tlotlo Hotel.Friendly staff and always willing to assist 24 hours.I loved the cleanliness and comfort of the rooms, the meals and the Gym room, very equipped.Besides that the waiters need more training on customer service and gestures.