Thornton Hall Hotel & Spa

Comentarios destacados

• dmh1878

  06 enero 2021
  Shocking Service - expensive and over rated

  Its disappointing to write a negative review but people need to be aware of the awful experience and that when raising issues with the duty manager they are ignored. Room was not ready when wanting to check in at 5pm, two hours after official time. When it was ready the additional requests for the room were missed. Restaurant was fully booked and we were offered the tapas and brassiere. This turns out not to have starters available only main meals along with no draught lager or cocktails. Breakfast to the room turned up with no cutlery and on paper plates in a brown paper bag. For the prices charged they need to remove a digit off the price. This hotel is not a patch on other 4 and 5 star hotels

  

• T7403SPshaunw

  09 enero 2021
  Outstanding Hotel

  The reception on arrival considering the current state was great. Staff couldn't do enough for me, always smiling. Food was great and always on time. Room standards are excellent and beds extremely comfortable. Shame coronavirus has prevented me from using the facilities ie gym and spa. I will be staying here more often.

  

• a55andc52

  09 enero 2021
  A God send

  Without the help from this hotel I would not have made my hospital appointment. Apart from that everything was great. Friendly caring staff. Perfectly clean room. Room service great. We felt very safe. Thank you

  

• samwhitl0ck

  14 enero 2021
  Delightful staff working under difficult circumstances

  The staff were fantastic and the Hotel manage the Covid situation very well. At no point did I feel uncomfortable or compromised. As an MoD contractor it is so helpful to have hotels such as Thornton hall providing accommodation during the pandemic. Fully reccomend.

  

• ritchirichardson994

  15 febrero 2021
  I felt safe

  Given the current restrictions I felt that the hotel took every reasonable precaution to keep me safe. Rooms were clean and comfortable and a the room service menu meant I did not need to brave a supermarket.