Thermalhotels Leukerbad

Comentarios destacados

• jordiand

  12 noviembre 2015
  Relax TOTAL

  Hace una semana, tuve la gran suerte de poder estar en este hotel y la experiencia es de relax total, con sus piscinas termales, un pueblo muy bonito y acogedor, el servicio espectacular y un gran bufete continental para desayunar y coger fuerzas para todo el día. Te ofrecen muchos descuentos o cupones para poder hacer actividades en diferentes sitios. Una salida recomendada 100% y para repetir.

  

• Isabel C

  17 febrero 2016
  Excesivamente caro para lo viejo que es

  Gracias a que íbamos con un paquete descuento incluyendo el centro termal adyacente y no pagamos el precio que ellos piden! El hotel no está mal, el lobby con música en directo la noche, servicio de camareros directo a la piscina exterior del spa del hotel y el propio spa del hotel están muy bien, pero las habitaciones son viejas de morir, pequeñísimas y sin ninguna insonorización. El desayuno buffet muy variado y rico. Nos gustó mucho la estación, y seguramente volveremos, pero no a este hotel.

  

• Elizabeth Sandr... S

  04 agosto 2016
  Vacaciones inolvidables

  Es una localidad de Suiza muy bonita, los funiculares son excelentes, la comida deliciosa, tiene aguas termales magnificas, la vista desde la montaña es espectacular! Caminatas, ciclismo, nadar..... es una experiencia si igual

  

• Hans L

  21 octubre 2020
  phanatastic location next to hot bath, but nor much cared for

  we (couple) spent 1 night in junior suite. The room with balcony was perfectly located. Use of the thermal bath of the community is free of charge. The hotel has also a private heated pool. However the entire hotel is not really cared for: There was no handsoap - we had to use shampoo. Toilet paper was missing - in these corona times . They had a closomat that did not work. It is better not to have a closomat if this does not work. In the drawers saw dust from an ancient repair job was still present. As customers, we deeply understand that in these hard times the situation for hotels is tough. However, it would be so easy to impress the customer at least to some degree, if the carpets, the drawers, the bathrooms, windows etc. were clean. The manager is either not existent or not aware how important it is to walk through the hotel every 2 weeks or so and write down everything he sees. In contrast to improvements of sanitary installations, painting, carpets, cleaning is really not expensive. Without these improvements the hotel in the longer range is doomed.

  

• Beatapf

  11 enero 2021
  Disappointment

  I stayed in the property Jan 2021. Everything in the hotel has to be improved. Spent calling 2 days in a row to get through as there was no answer at all on day 1. Once I emailed to get booking confirmation, I received response stating the stay was confirmed but no booking details nor details of the hotel or details of the booking were mentioned. Upon arrival (since the restaurants were closed because of the Covid 19), we were asked to find a take away in town, as they were not serving lunch but they offered to book buffet dinner in the hotel. No sense here. The phone in the room was not working, no soap or shampoo (basic hygiene especially during the pandemic times were inexistent). Room needed desperate refurbishment, very poor rating for Swiss standards. To go to room we had to go out of the reception and go around the hotel to get there. To go to baths (which we got offered only one entry) we had to walk through the restaurant. I do not understand why they closed the access door to facilitate the passage. Same problem to get to the parking of the hotel, need to drive half town to get there. Food for breakfast was very basic. Hot water for tea was finished, cups as well, seems staff was lost in their tasks. Really disappointed with the stay there.