The Zenith

Comentarios destacados

• Jose Manuel G

  22 agosto 2016
  Estupendo.

  Recepción encantadora, siempre dispuestos a ayudar, habitación muy grande, tv con satelite, minibar con agua gratis, hervidor para hacerte infusiones, baño grande tambien, muy limpio, con ducha y bañera. Desayuno bufete, mucha comida local, lo cual agradezco ya que siempre que viajo me gusta probar toda comida y no siempre se puede hacer seguro como en un hotel como este. La piscina es espectacular, en la planta 4, piscina infinita, se ve todo Kuantan.

  

• Arif_Ibrahim68

  20 diciembre 2020
  Great services & location

  Stayed one night at Zenith Kuantan with my family of 5. We got a great deal from the hotel website! The hotel is located at the newer part of Kuantan. Right in front of the hotel is the newest and most popular mall in Kuantan. Many shops nearby too and a walking distance to the state Stadium. The hotel is part of a large convention center. We are very happy with the services provided by the staff. Check-in and check-out were done efficiently and quick. The concierge team is very nice and helpful. We requested for an extra bed and it was sent and set-up very quickly too by a friendly housekeeping staff. This is a huge hotel with large lobby and high ceilings. We felt very comfortable and safe even though the Covid19 pandemic is still rampant. Social distancing is not a problem in this hotel because of the large space including in the coffee house. The room is very spacious too even with an extra bed. Well-equipped and the bed was very comfortable. The toilet is also huge with separate areas for toilet, shower and bath tub. Our room rates included the buffet breakfast which was excellent! Many choices but mostly local stuffs - nasi lemak, nasi minyak, roti canai, noodles soup, porridge, bread/pastries, etc. etc. The food are tasty. Nice way to start the day. All in all, we enjoyed our stay here and this will be our hotel of choice if we want to stay in Kuantan city center!

  

• lepinumakiaMarch233

  02 enero 2021
  Dissappointed

  We stayed at the hotel on public holiday Jan 1st for 1 night. That day, the hotel was fully booked. We were given the top floor- 23rd. Upon arriving the floor, we smell a very stink foul smelling from the carpet. I almost vomit due to the smell. And it was there until we check out. Horrible experience. And the whole floor's carpet was poorly maintained with lots of stinky smell. The whole floor was abandoned. Because of too many people, the negative consequences that we faced were: 1- Bad attitude from the check in staff. No smiling. No welcoming words. Maybe he was too tired. And we arrived late at around 8pm by the way. 2- Long wait for the lift. Since we were at the highest level 23, people booked the lift from level below. Thus when the lift arrived at our level, the lift was already full with people. People took the upgoing lift even when they want to go down. 3- Long que for the breakfast table. 4- Super long que for the breakfast egg station. 2 chefs handled the egg station, but they shared the same kitchen utensils. 5- Water not hot after 1 person finished his shower. Not even lukewarm. Imagine showering during raining day, in a cold room, with 'almost' cold water. 5- Stained Bathtub. I was very disappointed with our experienced at Zenith Kuantan. Maybe the luck was not with us. But, since we were not staying for free, I hope the hotel should improve for the next customer. I choose this hotel since hyatt regency and Swiss garden beach were both fully booked. I should try AC Marriot next time.

  

• zamielay

  01 enero 2021
  Worst Hotel in the WORLD

  Poor service of reservation... No function... Im waiting for 2hours for the room..they do nothings...even though not so many people.not recommended for all. Better find another nearby hotel. Kesian pada anak2 kecil saya... Musim2 covid suppose to be tak boleh berkumpul di lobi lama2... Rapi this things happen di sini....hotwl 5 star tqpi layanan saya bolwh bagi 1 star sahaja.

  

• claireyen88

  05 enero 2021
  Stayed 4 nights and I love it

  The hotel staff were friendly and helpful. We have experienced issues of connecting to wifi and they solved it within an hour. The hotel room was comfortable and I was satisfied with the price I paid.