The White Sands Oceanfront Resort & Spa

Comentarios destacados

• jennem

  27 agosto 2020
  They'll shove you anywere

  We were booked into room 331 in the main hotel . The room seemed fine, until we tried to go to bed. We discovered that there is some sort of machinery near our room--who knows what--that turns on for about 10 minutes every hour or so. It is so incredibly loud and pulsating, it actually made our room vibrate. We were up all night as it woke us over and over with its jarring, nonstop grinding and shaking noises. My husband and I came home absolutely exhausted and wiped out. Happy we were able to give our kids---very sound sleepers--a good time, but really, it is completely inappropriate to rent that room out at such a high price with no warning of that terrible grinding noise. This was an EXPENSIVE room as it theoretically had an ocean view, albeit a partial ocean view. Reached out to the hotel with absolutely no reply. If you come here and get a good room, it's lovely...but if there is something wrong, you're out of luck.

  

• J3605LIjoes

  28 agosto 2020
  Good location but lacks cleanliness

  My and family and I stayed here for 3 days. The beach here is wonderful and the boardwalk kept my daughter occupied in the evenings but carpet in the room was filthy and full of stains. The windows and window sills werent clean in a very long time. They were extremely late with our check in and prompt with our check out. The location is great. Would not come back here again for $400 a night.

  

• 335Franklin

  09 septiembre 2020
  Labor Day get away

  The room was very clean and you could tell that the staff was doing a great job keeping the resort clean in these times of the virus. All the staff were very cordial .The pool staff was constantly wiping down door knobs, handles, and any surface that could be possible exposed. The bathrooms were spotless and sanitized . I felt very safe . The beach area was clean and there was more then enough room to set up our chairs and umbrella. The boardwalk was close by . The pools were very clean with plenty of lounge chairs to use. I only had one problem . The cook in the Lido Cafe was not wearing his mask properly while preparing the food.

  

• jenDM2662

  14 septiembre 2020
  A horrendous experience stay far away!

  They gave a man a copy of my key who I have a restraining order against and I called to complain and nobody would get back to me until I threatened legal action. The manager on the phone instead blamed me that I didnt tell her that I was in such a situation and I said Ive never heard of a hotel just giving keys to random people. All she offered was 15% off my next day after blaming me for having a complete psychopath enter my room. The room smells like complete mildew, You are only given one towel which you have to keep trading in, They were tons of flies in my room, and it was worse than any motel 6 experience other than the fact of what happened. The teenagers that work at the café are too busy socializing with each other to even look at you, And the carpet feel so dirty in the room that you have to wear shoes the whole time. Just really bad customer service they dont give a sh-t

  

• rbblount

  05 octubre 2020
  the beach was beautiful

  I stayed across the street from the hotel on the bottom floor and the family that stayed upstairs had children that played and yelled until 10:00pm every night. The room had an ordor. The staff were polite and helpful.