The Westin Fuzhou Minjiang

Comentarios destacados

• Jose H

  09 noviembre 2012
  Majestuoso hotel en Fuzhou

  Me hospede una noche en este hotel ya que estaba de paso por Fuzhou hacia Taizhou excelente hotel y muy lujoso, la parte negativa fue que no pude conseguir que me prestaran una plancha para alisar mi ropa ya que en todos los demas hoteles que utilice en china la tenian en la habitacion. Es un buen hotel con todos los servicios aunque el desayuno estuvo un poco flojo y muy al estilo chino. Sin embargo es una alternativa valida para pasar una o dos noches en esta bella ciudad

  

• Edwinr1019

  21 agosto 2015
  Habitacion perfecta!

  Muy bonita habitacion, completa, amplia, acogedora, buena vista y lo que mas me sorprendio fue un orbitrek (maquina eliptica) en mi habitacion. Un hotel bello, excelente limpieza, y amabilidad de su personal. Una maravillosa ventaja de hospedarse en este hotel es que justo a lado tiene un mall (WandaPlaza) con marcas famosas y una variedad de restaurantes y cine. Lo unico que me decepciono es su restaurante, el desayuno poco variado, todos los dias lo mismo, cosa que para un hotel de su nombre deja mucho que desear. Por todo lo demas muy buena opcion

  

• JacqueY01

  17 junio 2019
  Don't Waste Money for Awful Housekeeping and Concierge

  Stay many times for business occasions. Hairs were found in both bathtub and bathroom sink. Stains were also on both bedsheets and pillow. Informed front desk and promised to re-clean, nothing changes after my return at night for all my stays, how professional. Booked for a 2-day stay and hotel staffs had done me the favor to change it to a 1-day stay, asking me if I have packed and ready to leave right after I checked in. I tried to look for better words to describe this farce but all I can find is simply stupid. If you want your room to be uncleaned, wasting time circling with staffs, being asked to leave in advance, spend all your money on this funny hotel. Trust me, you have much better choices for the same price around Nanchang. And I am expecting an "I'm sorry for your experience" template under this review, after checking responses under all reviews, how "genuine" can a hotel be, the true definition of "hospitality".

  

• Paulobtrip

  04 enero 2020
  very poor and bad food quality

  It is already the 4th or 5th stay of us in this hotel. I am one of their highest level loyalty program members (Ambassador Level for Bonvoy). Everytime we stay for 3 to 4 nights and two to three times a year. The Westin should have a group wide standard, but this hotel is certainly far below the standard. Do not understand how the management can survive this. People at check-in do not let you feel welcome. Checking in is more as if you are bothering them. The housekeeping is friendly and responsive to your needs, but I also doubt the cleanliness of the rooms. In Wintertime, the rooms are extremely warm, not to say hot and to sleep in a room at 26 degrees is very difficult. Windows do only open a little and do not really cool down the rooms. But the worst is the quality of the food. The baguette they have is at least one day old, so you get the bread from yesterday, mostlikely leftovers served on the next day. People in the restaurant are outright unfriendly and if you want something, they give you unfriendly responses or try to say they do not have it. i wanted some jam for my one day and hard, unfresh bread and they pointed me to the syrups you put on pancakes and waffles as their jam. They do not have jam (seriously? a five star hotel belonging to an international group does not offer jam for breakfast?) Anyway, generally, the training of the personell is for sure not sufficient and I doubt it takes place at all. No need to mention the level of english. The food and beverage manager and the Chefs should actually be asked to look for new jobs. Having paying clients and providing this sort of food is quite something.

  

• calculus1918

  17 julio 2019
  Superb Experience in Fuzhou

  We just spent 4 days at the Westin Fuzhou Minjiang and we absolutely enjoyed our experience. As Titanium Bonvoy members, the staff graciously upgraded us to an executive suite. The view outside of our windows was gorgeous at night. The suite was also one of the largest during our China experience (bigger than anything we've ever started at except the presidential suite experience in Montreal). The staff was extremely helpful and courteous during our time there. Unlike other Marriott properties (our first Westin experience), you can only have breakfast in the executive lounge on the top floor. There is a Wanda Plaza with a plethora of food options right next to the hotel along with activities for young kids throughout the day. In addition, the special airport shuttle van drops you right near the hotel (50 RMB per adult and 25 RMB for kids). We did take the taxi back to the airport and it was 200 RMB for us. We're also diamond members at Hilton but we chose the Westin since we're trying to complete our stay requirement for status in the future and I'm so glad we did!!! Once again, we like to thank the hotel and the staff for their hospitality and we highly recommend this exclusive property!!!