The Wen Wan Resort Sun Moon Lake

Comentarios destacados

• Chienjenwang

  29 noviembre 2019
  So good

  It is a nice place for our coming and pleasures .l came here on November.Now I stay in the room due to the rule of writing at least fifty words about the experience of luxurious tour.l want to complain the unpleasant rule ,but l must obey because I want the gift from the hotel.

  

• M09876

  21 diciembre 2019
  Winter in Sun Moon Lake

  It has been long time we did stay overnight in Sun Moon Lake. We choose The Wen Wan Resort for our family vacation because the quality of the service. The view was fantastic. There path around the hotel are enjoyable after dinner and in the day time.

  

• Chowfam3

  29 julio 2020
  Disappointing

  We were very excited to be staying at this hotel during a our visit to Sun Moon Lake after reading the reviews on this site. However, we were disappointed with what little service we received and the room, although luxurious (and we had a lovely view of the lake) needed some repairs to some of fixtures. The pool area is nice and offers a spectacular view of the lake. If you want the wow factor of the location, the rooms and view then this is the place for you. However, for the price we paid we expected the service to be part of that wow factor.

  

• Shihsin

  20 septiembre 2020
  The...

  The top hotel in Sun moon lake area. My experience was Family trip to the hotel with a new born baby. Stayed at executive room (, which was nicely decorated with a beautiful view of sun moon lake. Infinity pool is also a great place to chill at. The dinner was an average Chinese diner dining and the breakfast was buffet style which was above average. Due to Covid-19,the hotel has shorten the opening hour of pool and the air conditioning was not working at observatory. But to be fair, there were not much of tourists and we enjoyed emptiness of the hotel.

  

• danmleu

  28 diciembre 2020
  Christmas Weekend

  We took the kids to Sun Moon Lake for Christmas weekend and stayed at The Wen Wan Resort. Let's start with the positives. The resort is in a great location. It's within walking distance to the pier where you can the boat across the lake. There are plenty of local shops to eat, snack, and rent bikes. The 11th sky patio offers a great view of the lake. The hotel is clean, the staff very friendly, and the rooms are nice and neat. The Average. The food at the hotel wasn't bad, but for a five star hotel the selection was pretty average. As a vegetarian the selections were even fewer. What made it worse was the breakfast spread was virtually the same selections. Another small compalint is how dark the room was. There just didn't seem to be enough lights. Plus, the lights where the toilet was may have been broken because it was super dark in that room. All in all, the kids had fun in the hotel and enjoyed the spa in the room. The service was good and everyone was very courteous and professional. The fact that this was a 5 star hotel raised our expectations, and unfortunately, some areas did not meet the expectations.