The Ville Resort Casino

Comentarios destacados

• José Patricio M

  20 septiembre 2016
  Hotel en renovacion

  Hotel buen ubicado para visitar islas, esta muy cerca del embarcadero y terminal de buses. en general el hotel es agradable, sin embargo me senti muy estafado al llegar, las fotografias que estaban en su sitio web inducían al error, muchas de las instalaciones que estaban en la fotos eran proyecto, aun no existían construidas. la habitación amplia. pedimos comida a la habitación y esta llego muy rápido. Los pasillos estaban sucios. la piscina exterior era de gran tamaño y temperada. muy comoda.

  

• Fernanda L

  11 febrero 2020
  La mejor ubicación si queres ir a Isla Magnética

  Un excelente hotel si queres ir a isla magnética es insuperable su ubicación no hay otro más cercano a los ferrys y es muy muy bueno . Lo único que puedo decir pero no como queja porque no tengo de qué quejarme cero crítica en nada pero fui con dólar y los exchange no están cerca y el hotel no cambia solo eso pero 10 en todo

  

• Lozzaf60

  26 enero 2021
  No Wifi, room freezing

  Stayed 2 nights in late January. Pool is beautiful but very crowded with non hotel guests. Dined at Miss Songs and food was very good. Complained that air con in room was far too cold and we had no luck trying to adjust it with the limited controls in the room. Someone was sent to adjust it but it was colder so we had to turn it off for the rest of our stay in a room with windows that dont open. Wifi did not work for our whole stay and when I asked to be compensated for this I was told it was not possible. So we had to pay for extra data on our phones. The girl at the desk said this was an ongoing problem and she was very sorry...not nearly as sorry as us! Bathroom had mouldy hinges on the shower screen which made sitting in the bath a bit unpleasant as the mould was at eye level. Some very drunk,loud and abusive patrons in the casino were spoken to by security but not removed. Responsible serving of alcohol not a priority it seems. Very average experience for the price

  

• Bigmorgs

  26 enero 2021
  Management Needs Improvement

  The Hotels looks like it received a significant capital spend on a renovation recently but it is aging faster than necessary . There are birds nesting in the roof at the entry where you arrive to check in, the walls have had something stuck on them and there is missing paint from where it had been ripped off as you enter the hotel. This theme continues through the whole hotel. New but not cared for. A nice communal water station at the check in leaking all over the floor creating a trip hazard. Maybe instead of communal amenities during Covid you could offer a bottle of water? Our room was the best you could book and had a big black stain on the carpet the size of dinner plate. Someone must have put it in the "too hard" basket and just left. Still charged full price though.... On checkout and check in plenty of staff around but no one asked if they could assist with our bags.. Some staff wear name tags some don't... The bones are there for a magnificent hotels but the managemnt needs to get on board.

  

• nigely2015

  27 febrero 2021
  Excellent Conference Venue

  Great conference facilities, lots of free parking and an easy walk to the Strand. Food is good, rooms are excellent and the pool looks great (did not swim). The Casino facilities are nice and close on the ground floor.