The View Phuket

Comentarios destacados

• Shrin_Sharif

  22 octubre 2019
  Awesome Guest Service Prior To Our Arrival

  The guest service from Mr Rattichai Suchaiyah (Ton) is absolutely will made you feeling so excited to be at the property the soonest you can. He is full of mannerism and professional too. He came out with few alternatives to offer for the problem that arises prior to our arrival. He follow-up closely and we are easily connected via WhatsApp. This is so convenient and managed to settle the problem amicably. His professionalism certainly made the guest at ease. Bravo to The View management to have such a capable Manager like Mr Ton. Keep it up!

  

• Cesar G

  11 diciembre 2019
  Hermoso hotel

  El hotel es hermoso. Tiene una pileta con una vista increible. La unica contra que tiene es para acceder al mismo hay que subir por una calle casi 100 metros de altura. La ventaja es que de 9 a 21 el hotel ofrece un transfer que te lleva a las playas cercanas sin costo adicional. Tantas veces quieras. Y logicamente, luego te va a buscar, cuando lo llames... La vista de la ciudad, la playa y el mar desde todas las habitaciones es hermosa. Las habitaciones son muy amplias y tienen heladera, cocina, tostadora, microhondas, etc. Hasta lavarropa. Cada habitacion tiene un hermoso balcon con hidromasaje. Todo con muy buen gusto. Buena limpieza. El desayuno es algo especial. Te hacen escribir de lo que tienen, que es lo que queres. No es super abundante pero no esta mal.

  

• gdphuketliu

  29 diciembre 2019
  Villa with a nice view but terrible property management

  We had a nightmare end up leaving the villa earlier than our booking was done. Big disappointment when we first brought to our villa, we booked sweet dream villa with three bed room, the photo showed on the booking site is misleading, we were assigned to a room next to the car park with zero privacy, who would want to spend time in a jacuzzi next to the car park where people can spot you right away when they are parking cars ?! We insisted to change to another room with better views, we understand theres not much choice left since its Christmas peak season hence we had to downgrade to sunset villa (smaller room). The sunset villas has finally bring us a short period of joyful moments with 180 degree ocean view with reasonable privacy as a villa. The property has obvious management problem, the staff werent well trained, they tried hard to impress the guests, but it doesnt work well simply like we were sent to a wrong destination by the shuttle arrangement, we had communicated with front desk clearly with google maps to identify the destination, we end up sent to a place that is 2km away (took us 20mins walk) the destination. The actual nightmare began on the second night of our stay, one of the toilet was blocked, we need to rely on the only toilet left in the villa, the washing machine went down too, then the next morning, the whole propertys fresh water is out, no one can wash themselves in the morning, we had no news about when it will resume normal, finally the second toilet was not functioning as there were no water flush. We decided to leave early as its becoming like a hell experience to end up our Christmas trip in Phuket like this. To be fair, I trust this place would be much better if its not peak season with high room occupancy, they will have more manpower to provide guests with great hospitality but unfortunately Phuket has so much more better place to offer and not only me but my family would not be returning with this experience in THE VIEW!

  

• AngieCheung04

  02 enero 2020
  Good view, terrible service

  I stayed at a villa with my family for a six-day vacation. The view is spectacular, especially the sunset. However, I do not recommend anyone to stay here because of the terrible service. They dont change used towels, dont clean floor and tables, dont clean the balcony and private pool, dont make beds. They dont do anything unless you ask specifically. Sometimes asking wont help either. Earlier today I killed a spider in my room but I couldnt throw it into trash bin. Spider is my nightmare. Before I left the hotel, I asked the concierge to send a housekeeper and mentioned to clean the floor. When I came back at 9pm, the dead spider is still there, so are stains on the floor. The only thing they moved from the villa was the tip money. I would also like to mention that shuttle bus service usually requires a long waiting time. If they told you the waiting time is 15 minutes, be prepared to wait for 40 minutes. Without taking a shuttle bus, youll have to climb a tall, long slope. But, the drivers are friendly and nice.

  

• 277kjerstif

  03 febrero 2020
  Perfect view - awful staff

  We stayed here in January 2020. It could have been so good, but unfortunately the bad service ruined our stay. Our place was never cleaned properly in over one week. Bathroom sink was so dirty. The breakfast was awful. Really limited and no healthy options except some water melon and pineapple. Getting there is such a hassle. The steep hill up to the apartments limits the feeling of freedom while staying here. No one helped us with our bags when we arrived or when we left. I think if you want to stay here be prepared for an Airbnb experience, not a hotel. While there are so many beautiful places with amazing service I would definitely stay somewhere else.