The Smart Hotel Hatyai

Comentarios destacados

• cristienhuang

  02 julio 2019
  Great place to stay and staffs are super helpful and friendly

  We traveled as a big group and never thought this place will be so good because its just 5minutes drive from central festival and they provide free shuttle bus from hotel to Central. Staffs are incredibly helpful. Worth the money for sure.

  

• HappyMindfulness

  15 julio 2019
  Not as great as what in the reviews

  It seems that there are no Standard Operating Procedure (SOP) and communications breakdown within the Maintenance, Housekeeping and Front Office team. Hot shower in our room was not working and had reported it to the Receptionist before we left the hotel for a dinner and walk. When we came back, we gave the receptionist courteousy reminder and to ask if our shower was fix. They couldnt answer that and immediately asked the maintenance staff which was happened to be standing outside of the lobby to fix it. The Worst Part:- The maintenance staff walked together with us into our room and washroom, with his same shoe which he wore when he stood outside of the lobby. After fixing it, he literally step on our floor mat to dry his shoe. The while floor mat was dark in colour and we asked him to bring that floor mat out! After reporting it to the receptionist, they didnt really know what to do, and i asked them to get the housekeeping team to come and clean it. The housekeeping lady only came to replace a floormat, without mopping the floor. We hv to request over again and tell her what happened. No apologize from any of thm. Extra tips, do not opt for their breakfast choice, there is only 6 items ala carte menu available. First day breakfast there are cereals bt the milk was abit sour, 2nd day breakfast, no cereals available.

  

• RoadtrippersAsia

  21 julio 2019
  Clean, comfortable hotel at an affordable price

  Stayed at The Smart Hotel in Hatyai, Thailand recently and would say it is a clean and comfortable hotel. Bed is comfortable, nice working desk with complimentary wifi. Parking is ample with some lots at the hotel building, and a lot of secured parking right across a quiet street. Buffet breakfast is available (but not if there are too low an occupancy - it will be changed to an ala-carte breakfast). The location of the hotel is very close to Central Festival and Makro, as well as the two famous night market - ASEAN and Greenway Night Market. For the price of about 1000 baht per night it is a pretty buy.

  

• LLS011010

  29 diciembre 2019
  Clean and new hotel

  Clean, new and nice hotel to stay. Next to Major and opposite to Central Festival. You need to walk a bit to reach Central at the opposite of the main road but there is a pedestrian bridge. Hotel is far from Lee Gardens but convenient to go to the main road leading to Malaysian border. Save a lot of time as we do not need to navigate the traffic to go out to the main road to the Sadao border. The cons about the hotels are the limited small tiny bottles of amenities which are barely enough for one shower. So, bring your own. The key card was locked before check out time. Was a hassle as we have to go to the lobby to get it unlocked again. This is annoying as it is not check out time , and the hotel should not do that. There were some old shoe box left by the previous person not thrown out. Otherwise, not bad for the price .

  

• christie268

  19 septiembre 2020
  Great stay

  Directly opposite the Central Festival approx 500 metres down the road Hotel is OK. Rooms spotlessly clean. Excellent job Reception team very friendly Restaurant breakfast is adequate; same every day and limited choice. Rooms are not sound proofed at all so expect loud noise from banging doors from other rooms. SHA certified but not really following the standards but the cleanliness makes up for it. Curtain are NOT blackout at all so you will need eye masks if you are sensitive to light at nighttime as lights from the main street (plus the traffic noise) can affect ones sleep. PS NO SAFETY DEPOSIT BOXES ARE PROVIDED AT THIS HOTEL EITHER IN THE ROOMS OR AT RECEPTION