The Sebel Busselton

Comentarios destacados

• helenhardy1

  09 diciembre 2020
  Relaxing

  All the staff are very professional and Customer Service is superb. If you are offered a room on the highway dont panic. The double glazing cuts out all traffic noise. This is an ideal place for a family holiday.

  

• B6629MFannb

  10 enero 2021
  Over priced for very average accomodation and no service

  Our first stay at the Sebel and we were very disappointed with the experience. the complex was noisey from 7am to 9.30pm with cleaners and general workers, particularly with wheeling rubbish bins at late hours.No cleaning service of the room for the whole of our 5 day stay, our room had the hot water system on the outside wall of our bedroom for the whole section of apartments we were in and were woken at late hours and very early in the mornings with the noise from it. The small fridge provided was not working properly and the main phone line was broken and had to be fixed on our first night - obviously no checks are carried out on the rooms when vacated.

  

• Vacationer551092

  11 enero 2021
  Dirty and Old - 3 Bedroom Bungalow

  As a family of 6 we stayed for 3 nights in a 3 bedroom Bungalow. We were aware the rooms were the original design however we did not realise how unclean and filthy the rooms were going to be. After explaining to reception how dirty the headboard( in the master bedroom) the exhaust fan (downstairs) and air conditioner in the living room were it took 2 attempts to get these cleaned. Its amazing that a hotel with COVID standards can think rooms like this are acceptable. I am appalled as an asthmatic that these rooms arent deep cleaned at least once a month for the price you pay. Not only were items unclean, door handles were falling off, the exhaust fan in the master bathroom was noisey, chairs easily broken, utensils worn, stains on the doona and blinds in the upstairs loft broken. My son who is 8 also had a plastic chair break on him outside and bruise his leg. Although the staff were apologetic, at no time was a discount at any time offered. For the price paid for the room in peak time the customer service could of been a lot better than what is was. We have stayed at many family accomodations in Busselton before and this was the first and sadly the LAST time we will visit the Sebel in Busselton.

  

• Stuartroaming

  13 enero 2021
  Great destination for young families, but overpriced

  We've stayed at the Sebel several times. With an awesome covered pool, games room and beach close by it's a great destination for families with little kids. Staff are friendly. Villas are comfortable, although a little tired for the expensive price. There is a great local shopping centre around the corner also. We really like the place, but it's expensive for what you get. Pick your room carefully, and be wary of the 2 story villas with common walls. We stayed in one that had kids and the noise through the wall was ridiculously loud. Definitely a design problem. Fortunately the staff moved us, but if there were no alternative rooms available we would have had to leave.

  

• grantma

  20 enero 2021
  Stay in Busselton

  Very impressed with the cleanliness in these COVID times. Couldnt fault anything about our accommodation. Close proximity to shops, beach and restaurants. Staff helpful and friendly. Would recommend Sebel Busselton.