The Saratoga Hilton

Comentarios destacados

• Evie3267

  03 octubre 2020
  HORRIBLE

  Kids having a party next door till at least 2am. I called front desk THREE times and was told no security on duty. Anthony said he would go upstairs and ask them to be quiet. Really? Beyond disappointed with Hilton customer service. Atrocious that at this hour I have to call and complain about this ridiculousness. How on earth can you run a hotel this size with no security?! Never ever staying here again.

  

• johantolosa

  25 octubre 2020
  Good with Issues

  Pros: All went relatively well, I loved how everything worked with the App to check-in, and check-out. There were plenty of signs and hand sanitizers everywhere. This made people feel safe. Great location within walking distance to EVERYTHING. Cons: First, the room looked clean BUT upon closer inspection I found a dead fly near the window (see pic). Second, the coffee machine was dirty and had an old (and very DRY) used coffee filter/pod inside from the previous use. Third, the door unlocking mechanism was a little unreliable (a minor inconvenience).

  

• Sacandagadave

  16 noviembre 2020
  The best hotel value in Saratoga

  My wife and I have been staying at this Hilton for several weekends in the fall, while our home in town was being completed, and overall have been very pleased with the facility. The night manager, James, is extremely friendly and accommodating, and the housekeeping staff is always attentive and helpful when you need something. The location is perfect to downtown and walkable to everything there in just a few minutes. The rooms are generally very modern, clean and comfortable and the price is excellent, especially if you search online deals for it. A few minor hiccups here and there, but nothing serious, especially after staying so many nights. Highly recommend the hotel and staff.

  

• Lee A

  01 marzo 2021
  Great downtown experience

  Spent the weekend in Saratoga for a getaway. Hotel is in a great location, and everything is clean and good condition. We see the Hilton Cleanstay stickers and protocols being followed. Restaurant was closed but many great spots nearby, breweries, coffee shops, etc.

  

• EMT4U

  14 marzo 2021
  Hilton has lost my business

  We booked through Priceline which was probably my first mistake but we were on the road and to be honest Pricelines app is easy. We got to the hotel later than expected and upon checking were charged a 20 fee for Incidentals. This fee would have been acceptable if number one I was aware of it when I booked through Priceline (shame on them) and If the usual amenities had been open. But with the bar, restaurant, pool, fitness area, etc closed this fee should be waived. Needless to say I paid it as I was tired and it was getting late. So we get to the room which is on the 5th floor - which seems to be party central. Loud music and voices coming from a number of rooms. Room itself was nice - until we opened the closet door and saw the bathroom. Dirty towels were left in the closet and the sink looked like someone forgot to clean it. There are a lot of hotel choices in Saratoga Springs and we will be choosing better next time.