The Sandcastle Motel

Comentarios destacados

• 214salinab

  28 octubre 2019
  Very Clean Older Hotel with Great Location and Wonderful Staff!

  I got the last room for the 2019 Sea Witch festival and it was perfect for the event. Walking distance to everything downtown in the midst of an enormous sea of humanity. The room has a small balcony, which was perfect for fresh air. The WiFi connection was good, but there are no USB ports in the room - so bring a plug-in charger. The room has a retro feel about it since it is an older motel - but honestly, it was as clean as any chain (and better than some) hotel. The staff was really great, especially for being at the very end of the season. Lots of smiles and pleasant conversations during check-in and out and even as I went out and returned during the evening. I left feeling very much like visiting a beloved, older relative's home. You love that woman, you know her home is older, but it's clean and you feel comfortable being there.

  

• Resort788530

  05 julio 2020
  Do Not Stay here

  Do Not Stay Here!!! #1 we had to pay in FULL 2 weeks prior -_-. From the beginning, the room looked clean. We settled our stuff in and went out tot the beach. After coming back from the beach, we went into the shower. As we turned the shower on, leaks appeared on the ceiling. It dripped from the time we turned the shower on, up until we lady at 6am. We should have paid attention to the ceilings and the shower is BAD. In addition, their is no WiFi. The receptionist did not supply us with an open brochure nor told us anything about our stay. They more so took in our personal information, than giving us information. Please do not stay here with the Grace of God!!!

  

• eirmcentee

  31 julio 2020
  You get what you pay for (perhaps less)

  When we arrived, the lady who checked us in was very pleasant and informative. Thats about where the pleasantries ended. Our room was dirty (like bits on the carpet, splatters on the walls, foggy old mirror, etc.). The shower curtain didnt even fit the full length of the shower, yikes. The beds were like rocks and the covers were sparse. I will give kudos for a great air conditioner and hot water. I was just grateful that my daughter and I could spend a few days in Rehoboth where I used to spend every summer as a kid.

  

• nothappy224

  03 septiembre 2020
  Management is rude and unprofessional. No email confirmation and won't refund a cancelation

  Worst experience ever. Was told we could cancel by September 3rd. I was ableto cancel, but they kept $275 payment to hold the room. When trying to cancel the manager Barbara was completely unprofessional and rude. They say they do nothing online and don't send confirmation email with cancellation information. After trying to reason with her during these difficult time during Covid-19 she hung up on me.

  

• Odyssey534597

  04 septiembre 2020
  DO NOT stay here. Covid

  Beware! They allow people to stay with known Covid symptoms. I had to cancel my reservation due to Covid symptoms. They would not refund my deposit, accused me of lying, no credit for future travel and then hung up the phone on me. Wow! I was flabbergasted by lack of professionalism and offended by lack of cooperation. I travel often and have never been treated so poorly! Shocked and hurt!