The Royal Private Residence Club

Comentarios destacados

• travelergail

  07 octubre 2020
  Amazing all suite hotel but....

  Couldn't have asked for a more incredible room!!!! A 3 bedroom suite with a great balcony but....every day we had issues with our room key card. Had several re keyed and the same issues continued. Felt the staff was very condescending about this volunteering to come up and "help me" and saying I needed to hold the key card down to the right. I have travelled the world and using a key card is not rocket science. I understand that things can happen to demagnatize however 3 of the front desk people had the same attitude which was not at all what I would expect from this high end property.

  

• Kelly E

  10 noviembre 2020
  So good!

  Stayed here to celebrate my husband's 50th Birthday! Such a great spot...walking distance to so much. The view from our room was fantastic! The rooms were so clean and had everything you would need. Thank you to Elizabeth for answering all my questions! Would highly recommend!

  

• shelleyg290

  29 noviembre 2020
  3 dressed up as a 9

  Lets see; had to listen to the music from the patio till 11:00 even though the patio was closed for the season, lake view required you to press your face against the glass in the bedroom to see it, toilets rocked and weren't anchored to the floor, poor WIFI, swipe card access to the front door didn't work half the time. I'm sure these were once very nice suits and will likely be again once the renovations are all complete. Just wish the establishment had been forthright enough to let us know they were under renovations, we weren't getting a lake view, and they were having issues. $60.00 additional service fee and NO SERVICES during Covid-19. Extra for parking.

  

• Theselazygays

  16 enero 2021
  Christina is our favourite!

  Ever since our first stay at The Royal weve always had amazing service from Christina, and we are always happy when we see her sitting behind that front desk! She treats every guest with warmth, and respect, and always makes you feel like youre at home during your stay. We recently stayed at the property for my 30th birthday, and my mom had phoned ahead to see if she could come in and drop off some balloons and flowers before my husband and I checked in, and they were more than happy to accommodate the request! Thank you for always being so welcoming, and we cant wait to see you again, for hopefully many more visits in the future!

  

• Vacationer613508

  07 marzo 2021
  Disappointing

  A number of concerns: Outrageous parking fee Limited amenities during Covid with no reduction in rate TV channels do not include all TSN, NHL or Fox News Front door key card unit faulty at times Room clean and met expectations so overall about 5/10