The Royal Mandaya Hotel

Comentarios destacados

• NigeClem

  08 octubre 2019
  Total & complete satisfaction

  This was an exemplary visit in all respects. Efficient team. Large, commodiously designed room, great buffet breakfast, superb service at the restaurant, wonderfully long pool, I am an active swimmer and just need my 50 lengths night & morning, conveniently situated in a city full of attraction.

  

• Mylene E

  25 octubre 2019
  Excellent Service

  This hotel was a pleasant surprise for our family. I chose this hotel for its location/convenience - we were attending a wedding and it had to be near the church and the wedding reception. We did not know that we would experience excellent service in this hotel. The front desk personnel, the restaurant staff and the housekeeping department all went out of their way to make our three (03) night stay worth it. We booked three (03) rooms and one (01) room was upgraded from superior to deluxe just to make sure that all three (03) rooms were in the same floor and adjacent/across each other without any extra charges. They also allowed an early check-in of 9:30 a.m. for the two (02) rooms which was really good for our Eighty-Four (84) year old mother who arrived in the morning and who needed to rest. The food served for breakfast was fresh, varied and delicious. The waiters and chefs remembered our food preferences and we truly enjoyed the special attention they gave all of us. The housekeeping staff ensured that our rooms were always clean and even gave us extra water to drink. We would stay in this hotel again.

  

• Tara M

  18 diciembre 2019
  Drabs of dirty glitter and grit.

  Very unsatisfied with the quality of the rooms and general state of hotel. Front desk was great but the room was another story. There was spilled wine marks, fuzz, and glitter on our our carpet upon arrival. It clearly was not cleaned. We were missing a set of bath towels. We had to request twice for them to get the right towel count. It was nice that they let us have a spare bed in the room, but if the room is dirty, it is dirty. Our wall paper was peeling off and the rooms are generally outdated and drab. Kind of depressing for a holiday :-( The pool was under renovation as well. Its good that they are repairing and I would recommend this place for the location and the service. Breakfast looks good! However, the rooms should be kept sparkling clean until they are done with construction if they want to keep their brand image.

  

• piscesmr

  07 enero 2020
  relaxing ambiance

  We stayed for a week and the overall experience was just pleasant. Friendly and accommodating staff, especially the receptionists and security guards who were most commendable. The only downside was the poolside bar that quite out of maintenance.

  

• Anita R

  09 enero 2020
  Reliable and safe hotel

  When in Davao City, I always use the Royal Mandaya because of its location, clean room and sheets, friendly staff and reasonable price. Ask for rooms with the ocean view if staying at the 7th floor and above. It is a beautiful sight.