The Richforest Hotel - Sun Moon Lake

Comentarios destacados

• LyL7592

  06 marzo 2019
  La vista al lago de la habitacion es fantastica!

  La vista al lago es muy agradable. El hotel y el personal merece la pena. Nos encanto nuestra estancia. Sin embargo hay que decir que el desayuno esta muy dirigido a una clientela asiática, pocas opciones para los europeos, salvo fruta. Y los horarios de la cena son muy reducidos. Vimos como a las 20h30 todo el personal desaparecía literalmente y nos costo encontrar a alguien que nos hiciera la cuenta.

  

• xilouie

  12 abril 2019
  NASTY

  The Hotel is seriously old and tired. The carpet in our room is stained with god knows what so we didnt dare take our shoes off. The bathroom is odd and dysfunctional. There is a constant odor of mildew and funk in the air. Not sure if its the carpets or the mold. They gave us free dinner and breakfast with our stay. Trust me you will not want to eat. The breakfast buffet which is typically easy was NASTY. The eggs looked as if they were regurgitated. Dinner was also a JOKE! We asked for the menu and they served something completely different! Someone needs to scrub this place from ceiling to floor. The decor is also dated and tired! The employees also seem miserable and unhappy. I guess the working conditions are having an impact. By far the worst HOTEL we have stayed in the past 20 years....

  

• HappyFamily0f3

  25 diciembre 2019
  Fabulous Location

  For location alone The Richforest Hotel would get a 5 star rating. Our quadruple room (2 double beds) had an uninterrupted view of the lake, which was lovely. Unfortunately the decor in the room was very tired and the price for one Saturday night stay was very high, which has led me to rate 3 stars overall. There is a pool at the hotel but weirdly it is in the dining area so we didnt fancy that. Breakfast was an Asian-style buffet. The dining room had large picture windows overlooking the lake, but unfortunately these were steamed up at breakfast time. To get to the hotel we took the high speed rail from Taipei to Taichung and then the shuttle bus to Shuishe (the bus was showing Sun Moon Lake as the destination). The bus is easy to find- go to exit 5 on the first floor and the bus goes from platform 3. Theres a long queue at the weekend, so go straight there! From Shuishe we took a shuttle bus across the lake to Ita Thao but you can also take the round the lake bus. We paid for each leg of the journey separately but it would have been cheaper to purchase one of the various special passes online had we known. The Richforest isnt a bad choice but it could be much nicer if they refurbished the rooms. The Lake is definitely worth visiting for a day or two.

  

• shirlingtaiwan

  04 febrero 2020
  Not what you expect

  What you get is not exactly what you see on the website. We chose this hotel because of the indoor pools, but the water is so cold that my Canadian families cant swim in them at all, and the pools are completely open to be viewed by the patrons of the restaurant. No ramp at the front and only entrance, and no elevator either so be prepared to drag your luggage up the stairs yourself. The gym has 3 machines in a wide open area with zero privacy. Our deluxe family room for 4 is quite small with no dresser and only 2 hangers for coats. Lastly, we tried to follow the welcome letters recommendation (which was supposed to be updated daily) to watch an aboriginal tribal dance performance. The front desk staff had no idea where the venue was and when we finally got there, the place was closed that day for Chinese New Year. Just wanted others to be informed before booking.

  

• Geoff C

  23 abril 2020
  A charming hotel beside the Sun Moon Lake that fell down a little due to its renovations.

  In January 2020 my wife and I included a 6 night Wendy Wu private tour of Taiwan as part of our 18 day Asian trip we arranged to celebrate our 40th wedding anniversary. Our tour took in Taipei, Taroko Gorge, Sun Moon Lake, Tainan and Kaohsiung. For our overnight at Sun Moon Lake we stayed in the Richforest Hotel located in the Ita Thao village of Yuchi Township in the centre of Nantou county. It is a beautiful and impressive wooden structure made from Chinese cypress and stands majestically beside the beautiful man made Sun Moon Lake. There are exotic palm trees growing in front of the hotel building providing a pleasant setting. Entry to the hotel requires negotiating around 12 concrete steps from the roadside. The reception area looks imposing with timber embellishments including impressive timber staircases to get to higher floors. We found the reception staff to be helpful enough but also a bit aloof and only willing to provide minimum responses to our queries. We did however appreciate sitting on chairs at the reception desk rather than having to stand and lean over a tall counter. We liked our deluxe room which included a balcony with two chairs and an occasional table where we were able to enjoy some truly spectacular views of the Sun Moon Lake. The two double beds in the room were clean and comfortable. In addition to the usual tea and coffee making facility the hotel provided a pod coffee machine which was a nice added feature. Another nice feature was the timber panelling on the walls. The bathroom included a separate shower unit and plunge bath and a decent washbasin. It also included a modern electronic toilet. On the top floor there is an impressive reading room with comfortable lounge chairs to enjoy a bit of relaxation while enjoying the beauty of the lake. On one of the tables in this room was a nice display of purple orchids. It was a pity that the hotel was being renovated during our stay and as such the restaurant was not available for us to enjoy an evening meal nor breakfast. A downside during our visit was to have to endure the smell of the industrial glues that were being used by the builders renovating the hotel. This was an unfortunate aspect of our visit. Breakfast was provided at the Lealea Moon Hotel, one of their sister hotels, about 300 metres up the road from the Richforest Hotel. We found the breakfast provided at the Lealea to be only average as it did not provide enough variety of food. It was adequate but not special. Not being able to have dinner in the Richforest restaurant we ventured downtown and we found the Nine Go Beer Bar, a quirky new restaurant where the owner speaks good English and offers sensible kebab meals and a good range of beers to drink. The place is popular with western tourists in town. Overall we found the hotel to be charming. However we felt it was let down by guests having to endure the renovations taking place while they were staying there. This of course is progress and necessary and we accept that this will happen to any traveller from time to time.