The Penthouse Hotel & Residences

Comentarios destacados

• 40chrisy

  04 noviembre 2019
  Elevator disaster

  I've stayed at this hotel a few times before, every visit there's an issue with the elevators, i was staying on 2nd floor where the elevators don't stop, so the stairs are the only option, i can't believe even after a few years the owners of this nice comfortable hotel doesn't fix the problem, obviously they don't care about the problem or just don't want to spend the money. The room i had was great, very comfortable bed, the room smelt of smoke so i requested the housekeeping to spray the room a few times, after 1 day it was OK, did have an issue with electricity turning on & off a few times but eventually it was fixed. I really like the location & quality of this hotel, im doubtful the owners have any intention of fixing the unreliable elevators so take that into account if you intend to stay there

  

• Cariocatom

  27 abril 2020
  Baby Rats.

  Nice hotel, but there were rat droppings under the bed. And then baby rats. The mother wasnt around, just the little ones. Upon complaining, they pretended to not understand English. The neighborhood had several buildings under construction so it may have been a temporary problem.

  

• CaptainMSJ

  15 noviembre 2020
  Poor maintenance

  The hotel suffers from lack of maintenance - the wear and tear is extensive. PHP 10k for the Jr. Suite is not worth it. The staff at Upper Deck (rooftop) were more occupied chatting together, and forgot the guests at the pool area. The staff at the Reseption were very friendly, polite and professional.

  

• Islaz19

  21 noviembre 2020
  BEST ROOFTOP HAVEN IN ANGELES CITY

  Kudos to all the staff who serve us at upper deck bar and resto, staff are attentive and courteous, especially Ryan. The food was excelent and superb. Kuddos to the Chef on duty. Crispy Pork Belly Kare-Kare is a must!!! Exceeded our expectations. Best rooftop haven in metro angeles. Love you guys!!!

  

• santoskid

  27 febrero 2021
  Disaster

  Stayed here with my girl for our monthsary, the room we were given wasnt that bad. It was clean and it even had a separate bath tub which was nice. When we arrived, we were given a parking space in front of the hotel, the weather wasnt that great so we felt lucky that our pick up truck was just right in front. The next day, a phone call from the front desk woke us up around 6am to inform us that they will be turning off the generator to let it rest for a while because it turns out that there was a blackout due to the typhoon. It was no big deal for us since it wasnt that hot and the room was cozy, when I grabbed my bag to get some stuff I saw that there was water leakage from the window and some of our bags including our important documents were soaked but we didnt make a fuss about it at the reception because were not the type to complain. Now this is what triggered us, when we went out to get breakfast we saw shattered glass in front of the hotel near our truck but we didnt notice that our hood and windshield got damaged because it was wet, we only saw it when I cleaned the truck and there were shattered glasses on its rain gutter and thats when it dawned to us that it was because of what happened at the hotel. We tried to liaise with the hotels GM but unfortunately they were denying that it was from their hotel even though you could still see the glass debris right in front of their hotel and they insisted that they werent liable despite the fact that we were parked in their property. Not impressed with how they handled our concerns but anyways, we wont be coming back.