The Paradise by Tunga

Comentarios destacados

• Viky-223

  08 noviembre 2013
  Muy Bueno!

  Muy buen hotel, cerca del aeropuerto, muy buen servicio de desayuno. El personal muy amable. Muy limpio. El precio bastante normal para lo que es Mumbai. Servicio de recogida del aeropuerto gratuita. Muy recomendable.

  

• ZainabRatnagiriwala

  29 noviembre 2020
  Worst experience ever!!

  No covid precautions are taken. No temperature check done upon check-in. Upon check-in the front desk staff was not even wearing mask until we were starring at her. But to cover their pathetic poor services they conviniently say "coz of Covid" The elevator is used by multiple people, haven't seen anyone santising anything. When we asked for extra pillows at night,coz the head of the bed, is hollow, we were told "coz of Covid" we cannot provide extra pillows. We ordered for paid breakfast in room. They firstly send brekfast in packed containers without cutlery. When asked for plates and spoons they denied saying coz of Covid we cannot provide cutlery. Then after breakfast for two hours they don't send any to clean the table (in the photo) despite repeated calls. When called their front desk the lady says "haan toh aap utha ke sab room se bahar rakh do" this is what they are charging room service for? No cutlery, then no service, wonder why I paid 800 for a dosa and omlettes with tea. Moreover when I remind her, what she is speaking, I requested her name, she says "chill ma'am will do something" I have been traveling for past 15yrs have stayed in multiple hotels, never heard a front office staff tell me "chill" she denied giving her name at first, then said it's "Ankita" wonder if that was a correct name. I stayed at this hotel pre covid for 5nights and loved the service, this is gone to the dogs now. Avoid if possible.

  

• Omey91

  14 diciembre 2020
  Definitely not a three star hotel. Felt like budget hotel rooms. Rooms were uncleaned, dusty and old.

  Service: 6/10 Food: 8/10 Room: 4/10 Bathroom:10 The room I stayed in was very old and felt like it needs a renovation. Bathroom is just terrible. It had water leakage and it was very dirty. Earlier I had a good impression of Tunga chain of hotels but this was a pathetic experience. Would never recommend to someone and avoid this since you can get better deals for the same price.

  

• Shivali73

  22 diciembre 2020
  Awesome

  Nice ambience, Good service, Polite staff, Hygiene maintained. We travelled during pandemic, we were very conscious about everything and as per hotel's prestige everything was neatly managed according to the govt rules.

  

• Kanika_narula

  14 enero 2021
  Pleasant stay

  Ausam service as we are new to this place...Mr.Tushar and Mr.firoz were the two persons who had provide us with the best of the facilities that we need. Thanks for all the support. Special thanks to Mr.Tushar and Mr.Firoz. Thanks KANIKA