The Okura Prestige Taipei

Comentarios destacados

• augustolok

  25 enero 2016
  Excelente Hotel.

  Servicio Excelente, personal muy amable, zona es hermosa. No Teniamos desyauno pero hay para desayunar cerca y muy bien. Spa un lujo , el Gym Tambien. Nos ofrecian un servicio de buffet almuerzo era caro pero habia muchisima comida. %100 recomendable para familias.

  

• 27 julio 2018
  Excelente hotel para vacacionar en familia

  Es otro hotel de cinco estrellas de administración japonesa con excelente atención del personal. La habitación es limpia y acogedora. Ni hablar del desayuno que es un 10 al igual que el de Shangri-la Taipei. Su servicio de Sauna es espectacular, realmente muy bueno el hotel!

  

• L2307SNerics

  15 marzo 2020
  Great Location, consistent high quality staff, with intent to make it as good as possible

  It wa sthe first time my family of four stayed at this location as we flew into Taiwan. I felt, the staff were well trained and fluent in English. The resteraunt on the second floor offers decent breakfast choices, but I must say the best thing for me was the lobby presence with the huge front door panels. During our three days of stays, we had the opportunity to use the gym, swimming pool, restaurants, and business center. They all flew away with wonderful colors. Well trained staff, decent pricing, clean rooms, helpful gym staff, and the willingness to go the extra mile to make my expatriate family's life more enjoyable in this new city during a pandemic outbreak Kudos@@@

  

• vvlim333

  25 octubre 2020
  Nice hotel. Lovely surprise. Skip the breakfast.

  It was my friend's birthday during our stay, I emailed the hotel in advance to ask if there is anything that could be done to make her birthday special. My friend was so delighted when she received a birthday card and two exquisite ball pen from the hotel. Very clean and spacious room with good interiors. Beds was comfortable. Great location for the MRT, malls and restaurants. Friendly and efficient staff. The only downside is the buffet breakfast spread and quality, very disappointing with it. You may skip it and go for a more decent breakfast at the cafes nearby.

  

• John2119

  08 marzo 2021
  REFUSE TO ACCEPT GUESTS AFTER 14 DAY QUARANTINE - DISGUSTING TREATMENT

  Terrible experience coming to stay here -- having completed the mandatory 14 day Taiwan quarantine and booked well in advance to arrive and then be refused to stay is a disgusting way to treat guests. They claim they wish to protect other guests - in Taiwan you complete a further 7 days of "self monitoring" after the mandatory 14 days in isolation. During these 7 extra days the Taiwan government says "you can go about your life as normal". Well not at the OKURA. Worst of all with a confirmed booking over a week in advance, a call to reconfirm the reservation 2 days prior to arriving they then LIE and say they "have been trying to contact you many times". Total lie. To top it all they then said "don't worry we won't charge you for cancelling" -- excuse me - you cancelled on me on after I arrived !! I understand the very very cautious approach in Taiwan however this was a confirmed booked, reconfirmed and there was no mention of these requirements on the website (HOTELS.COM) nor in any of the follow up confirmations. The management here should be ashamed of themselves - they have lost many customers through their poor management of this and guest treatment. Be warned - don't bother coming here as a foreigner recently completing 14 day quarantine as they will treat you like a diseased leper and throw you out on the street. AVOID. 1 star is too much for them.